Ratings based on 739 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Stefano S., Hotel Management
Dear Diana, Thank you very much for your feedback and we hope to seeing you soon here at COMO Metropolitan London. Kind regards,
4 out of 5
by A verified traveler

Posted 23 Dec 2024
Perfect location and friendly staff, but the rooms are tired and in desperate need of a renovation. Could be so much better with some updates!
Comment from Hotel Management
23 Dec 2024 by Stefano S., Hotel Management
Dear Maitha, thank you very much for your lovely feedback and the comment you gave us regarding your recent stay in our Hotel. I am so glad to hear that the hotel staff delivered to you a great service and I will pass the comment to all of them. I also thank you for the feedback regarding our room, I will pass this to the Management team for them to be aware. We all look forward to seeing you soon at COMO Metropolitan London. Kind regards,
5 out of 5
by A verified traveler from Monaco

Posted 10 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Stefano S., Hotel Management
Dear Yassine, thank you very much for taking the time to give us your feedback! We are delighted to hear that you really enjoyed your stay with us and look forward to welcoming you back soon. Warm regards,
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Stefano S., Hotel Management
Dear Sean, Thank you very much for your feedback and we hope to seeing you soon here at COMO Metropolitan London. Kind regards,
5 out of 5
by A verified traveler from The Woodlands

Posted 25 Nov 2024
Great Option, close to everything
Comment from Hotel Management
26 Nov 2024 by Stefano S., Hotel Management
Dear Marcos, Greetings from COMO Metropolitan London, We are very pleased that you enjoyed your stay and we look forward to welcome you back to London. Yours Sincerely,
5 out of 5
by A verified traveler

Posted 17 Nov 2024
I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!
Comment from Hotel Management
21 Nov 2024 by Stefano S., Hotel Management
Dear Mary, thank you for your recent stay at COMO Metropolitan London. I am delighted to learn that you had a great experience, the bathroom products from our Shambhala are something we are proud of. I will personally pass the feedback in regards of the Hotel bar to our Food & Beverage team. We look forward to welcome you back to the hotel in a near future again. Kind regards,
5 out of 5
by A verified traveler

Posted 14 Nov 2024
The Metropolitan is sleek, modern and clean.
Comment from Hotel Management
21 Nov 2024 by Stefano S., Hotel Management
Thank you very much Mark for your positive review, we are glad you had a wonderful time at COMO Metropolitan London and I look forward to welcoming you back soon. Kind regards,
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Spacious room and good location
Comment from Hotel Management
30 Oct 2024 by Stefano S., Hotel Management
Dear Mark, thank you very much for your feedback about the room and the Hotel locations, we hope to seeing you soon here at COMO Metropolitan London. Kind regards,
5 out of 5
by A verified traveler

Posted 19 Oct 2024
I liked that outlets are within walking distance, offer of spa, restaurant and bar. However would have preffered buffet style breakfast. I personally like the location however, being cornered by hotels is a personal preference that I am not most comfortable with - however, I was aware of this. Overall, excellent experience at the property
Comment from Hotel Management
22 Oct 2024 by Roland R., Hotel Management
Dear Emily,Thank you for sharing your feedback regarding your recent stay at COMO Metropolitan London! We are delighted to hear that you had an excellent experience at the property and enjoyed the convenient location, as well as the spa, restaurant, and the bar. We appreciate your input regarding the breakfast. We hope that we will have the pleasure to welcome you back soon to COMO Metropolitan London!Best Regards,Roland RimocziReception Manager
5 out of 5
by A verified traveler from Malibu

Posted 16 Oct 2024
well appointed rooms and very attentive/ helpful staff
Comment from Hotel Management
17 Oct 2024 by Stefano S., Hotel Management
Dear Gavin Thank you very much for taking the time to give us a great online rating! We are delighted to hear that you really enjoyed your stay with us, our team was attentive and helpful to you. We look forward to welcoming you back soon. Warm regards, Stefano Sarto - Assistant Front Office Manager