Ratings based on 209 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Aug 2024
It's very special and laid back.
The food is great, the service is great and we will be back!
Comment from Hotel Management
29 Aug 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Mary Jane,Many thanks for taking the time to review your recent visit to Brown's.The team and I were delighted to receive your feedback about our beautiful hotel, and we all very much look forward to your next visit!Kindest regards,Richard CookeManaging Director
by A verified traveler from Hong Kong
Posted 21 Jul 2024
À hotel where you feel at home
Comment from Hotel Management
22 Jul 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Max,Thank you so much for taking the time to share your positive impressions following your recent stay with us.We pride ourselves on making Brown's a 'home away from home' for all our guests, and I am so pleased that we were able to display our unique sense of hospitality to you, and ensure you had a wonderful time.Thank you again for your personal recommendation.We all look forward to welcoming you back soon.Kindest regards,Richard CookeManaging Director
by A verified traveler from Hong Kong
Posted 1 Jul 2024
Good
Comment from Hotel Management
1 Jul 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Max,Thank you for your recent visit to Brown's, and your lovely five-star review.It is great to see that you enjoyed your time with us, and we hope it's not too long before we can welcome you back.Kindest regards,Richard CookeManaging Director
by A verified traveler from Hong Kong
Posted 11 Jun 2024
Great hotel
Comment from Hotel Management
12 Jun 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Max,Thank you so much for taking the time to share your positive impressions on this platform.We are grateful for your five-star rating, and look forward to welcoming you back soon.Kindest regards,Richard CookeManaging Director
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Severin,Thank you for your recent visit to Brown's and this perfect "10 out of 10" rating.I am delighted that you enjoyed your time with us, and we all look forward to welcoming you back soon.Kindest regards,Richard CookeManaging Director
by A verified traveler from London
Posted 24 May 2024
A London classic. Discreet top level service. Great location.
Comment from Hotel Management
24 May 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Barry,Thank you very much for taking the time to leave a review following your recent visit to Brown's.It is a true pleasure to receive your kind compliments about our beautiful hotel, and I know that our ladies and gentlemen will be delighted to see their great work and excellent service praised as such.Thank you again for your personal recommendation.We all look forward to your next visit!Kindest regards,Richard CookeManaging Director
by A verified traveler
Posted 20 May 2024
A wonderful hotel.
Comment from Hotel Management
24 May 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Robert,Many thanks for your kind words and lovely review following your recent visit to Brown's.We all look forward to welcoming you back very soon.Kindest regards,Richard CookeManaging Director
by A verified traveler
Posted 26 Apr 2024
Brown’s Hotel is a lovely peaceful hotel for a stay in London. The staff is incredibly helpful and warm. The high tea is highly recommended as well! We enjoyed our breakfasts in the beautiful Charlie’s restaurant. Highly recommend! Cannot wait to go back!
Comment from Hotel Management
29 Apr 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Amy,What a delightful read!Thank you again for choosing Brown's as your London home for this stay, and for taking the time to share this lovely feedback about our hotel and services.It is a true pleasure to hear that you loved everything about your experience with us, and that we managed to exceed all expectations.My sincere thanks again for your strong recommendation, and we will look forward to welcoming you back home to Brown's very soon.Kindest regards,Richard CookeManaging Director
by A verified traveler
Posted 31 Mar 2024 on Hotels
Comment from Hotel Management
1 Apr 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Greg,Thank you so much for your 10 out of 10 rating!We are thrilled that you enjoyed your stay at Brown's and will look forward to welcoming you back very soon.Kindest regards,Richard CookeManaging Director
by A verified traveler
Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by Richard Cooke - Managing Director, Hotel Management
Many thanks for this perfect 10 out of 10 rating!The team and I look forward to welcoming you back to Brown's very soon.Kindest regards,Richard CookeManaging Director
