Ratings based on 70 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Singh, Hotel Management
Thank you very much for Your Review
by A verified traveler
Posted 26 Aug 2024
Clean hotel room in a great area. The staff was really nice too. Would come again.
Comment from Hotel Management
13 Sep 2024 by Singh, Hotel Management
Thank you very much for Your Review
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Gulbir singh Manager, Hotel Management
Dear Parveen We're genuinely sorry to hear about your disappointing experience during your recent stay. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations.To address your concerns effectively and ensure a better experience for you in the future, we kindly request that you provide us with more details about what specifically went wrong during your stay. Once again, we apologize for any inconvenience caused, and we sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Thank you for your understanding and cooperation.Best regards
by A verified traveler
Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by Gulbir Singh, Hotel Management
Dear DarligWe're genuinely sorry to hear about your disappointing experience during your recent stay. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations.To address your concerns effectively and ensure a better experience for you in the future, we kindly request that you provide us with more details about what specifically went wrong during your stay. Once again, we apologize for any inconvenience caused, and we sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Thank you for your understanding and cooperation.Best regards,
by A verified traveler from Athens
Posted 31 May 2024
It was noisy because of the location. The property itself was good.
Comment from Hotel Management
8 Jun 2024 by Gulbir Singh, Hotel Management
Dear MonikaThank you for sharing your feedback with us. We're pleased to hear that you found our property to be good.We apologize for any disturbance caused by outside noise, which is unfortunately beyond our control. We understand how important a quiet environment is for a comfortable stay, and we appreciate your understanding.We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Broadway Inn Management
by A verified traveler from Jind
Posted 7 Mar 2024
Nice
Comment from Hotel Management
11 Mar 2024 by Broadway inn Team, Hotel Management
Thank you very much for Your Review
by A verified traveler
Posted 8 Oct 2023
Comment from Hotel Management
11 Oct 2023 by Gulbir Singh, Hotel Management
Hi SirWe're thrilled to have received your recent review of our hotel. Your feedback means a lot to us, and we're delighted to hear about your positive experience. It's guests like you that make our efforts truly rewarding.Thank you for choosing Broadway Inn, and we hope to welcome you back soon!RegardsBroadway Inn Management
by A verified traveler
Posted 18 Jul 2023
Privacy
Comment from Hotel Management
21 Jul 2023 by Gulbir singh, Hotel Management
Thank you very much for the feedback.
by A verified traveler
Posted 11 Jul 2023
This small hotel is right at the crossroads of the centre of Southall. Southall is a wonderful vibrant place with a great sense of community and fabulous food. yes, you need to keep the windows closed at night due to street noise, but this is to be expected with the position of the hotel. our room was small but very clean and the bed was comfy. there was coffee and tea making facilities and shower gel and shampoo. it was perfectly sited for our wedding trip, looking at the wonderful shops of Southall and getting to and from the station. Lastly the staff were delightful, both friendly and helpful. I think it was a great find for our needs.
Comment from Hotel Management
19 Jul 2023 by Gulbir singh, Hotel Management
Dear Guest,Thank you so much for taking the time to share your wonderful experience at our hotel. We're delighted to hear that our location in the vibrant community of Southall served you well during your wedding trip and that you enjoyed the local shops and amenities. We understand the challenges that come with a bustling neighborhood, but we're glad to see that it didn't significantly impact your stay. It's great to hear that our clean, comfortable rooms met your expectations and that the in-room amenities added to your experience.Most importantly, we're thrilled to learn that our staff provided you with delightful service. Your compliments will be passed on to them, as they indeed are a valuable asset to our team.Your feedback serves as a wonderful testament to what we aim to provide for our guests. We sincerely appreciate your kind words and look forward to welcoming you back during your next visit to Southall.Warm Regards
by A verified traveler
Posted 16 Jun 2023 on Hotels
Comment from Hotel Management
17 Jun 2023 by Gulbir Singh, Hotel Management
Thank you very much for Your Review
