Ratings based on 837 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Second time staying here. Always a warm welcome and lovely room
by A verified traveler
Posted 4 Dec 2024
Really enjoyed the stay here. Good base to explore London. Regularly trains from Greenford station and an easy walk from this hotel. Staff were excellent and rooms were good.
by A verified traveler
Posted 1 Dec 2024
The hotel is in a good location both for driving and the tube. The staff are very friendly and happy to help. The room was lovely and the bed amazing, only negative is the room is very dark and only had bedside lights, which makes it difficult getting ready. The breakfast is wonderful, warm and good food used. Would use again.
Comment from Hotel Management
1 Dec 2024 by APW, Hotel Management
Thank you for your feedback and it makes our day to know that you have enjoyed your stay with us. We sincerely hope that we will be of service to you again and we wish you a Merry Christmas
by A verified traveler from Centreville
Posted 1 Dec 2024
Close to Underground, but if mobility issues, a little longer than expected. The Staff was outstanding! Very friendly, helpful and welcoming. Pub was nice. Room was clean, bed super comfy, hot water and a great tub!
Comment from Hotel Management
1 Dec 2024 by APW, Hotel Management
THank you for taking the time to review our stay and I am delighted that you had an enjoyable time. It is always heartwarming when we know that our guests have enjoyed being here. We look forward to welcoming you back
by A verified traveler
Posted 25 Nov 2024
Friendly staff and easy to get to
Comment from Hotel Management
30 Nov 2024 by APW, Hotel Management
Thank you for taking the time to review your stay and I am delighted that you enjoyed your time with us. It is always a pleasure to know that our valued guests have enjoyed their time with us and we hopefully can be of service again in the future
by A verified traveler
Posted 14 Nov 2024
Hotel does what it says on the label very well and is good value for money. No facilities locally to go out on foot for food
Comment from Hotel Management
16 Nov 2024 by APW, Hotel Management
Thank you for your feedback and we are delighted that you enjoyed your stay with us. We sincerely hope we can be of service to you again in the future.
by A verified traveler
Posted 2 Nov 2024
Property was nice, staff were great. Our toilet had issues though within an hour of check in. Approached staff and they had it tended to. Unfortunately it struggled more times. Was the only downfall of the trip. Otherwise, great.
Comment from Hotel Management
3 Nov 2024 by APW, Hotel Management
Thank you for your feedback and I am pleased that overall you enjoyed your stay. I am sorry there was an issue with the toilet and rest assured it has been taken care off. I sincerely hope we can be of service again
by A verified traveler
Posted 31 Oct 2024
It is ona Roudabout on the A40, Not the Easiest to get to walking or using public Transport. However I see it merits with Contractors using it as a base. Staff were friendly Helpful & Welcoming.
Comment from Hotel Management
3 Nov 2024 by APW, Hotel Management
I am sorry that you found us difficult to get to, which does surprise me as we are well connected with both underground and buses. I am pleased that you found the team welcoming and friendly and I do hope that we can be of service to you again
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
3 Nov 2024 by APW, Hotel Management
Thank you for your feedback and I am pleased that you had and enjoyable stay with us and we sincerely hope we can be of service to you again in the future.
by A verified traveler
Posted 24 Oct 2024
Loved the cozy feel of this hotel. First time in London and loved staying at the bridge hotel. The staff are very friendly and helpful. It was a convenient walk to the train station which we were told about by the front desk employee. We did not get his name but he was very helpful and kind.
Comment from Hotel Management
27 Oct 2024 by APW, Hotel Management
Thank you for taking the time to review your stay and I am delighted that you enjoyed your time with us. we sincerely hope that we can be of service to you again in the future
