Ratings based on 124 Verified Reviews
4.6 Room cleanliness
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Geuensee
Posted 13 Oct 2024
We did enjoy the stay and did barely miss anything we expected from the Apartment.
The location was perfect for us. You can find anything within minutes. Not just the Tower 🌉 and Sky Garden 🏙. There are a lot of Pup's , foodstores and shops all around.
We would stay again at Bow W. Tower of London Apartment.
Comment from Hotel Management
14 Oct 2024 by Bob W., Hotel Management
Hello Oskar,Thank you for choosing to stay with Bob W at Tower of London and for taking the time to leave this amazing review.We're delighted to see you had a 5-star experience with us and you liked the location. It's our favourite too! I hope you had a great time and you took advantage of all of the nice places around us such as pubs and stores!It's amazing to see that you would recommend Bob W.We would love to see you again, whether that is in Helsinki, Tallinn, Tartu, Madrid, Florence or a return to London.Best Regards,Bob W.
by A verified traveler
Posted 28 Sep 2024
The team is great at Bob W. they make it easy and comfortable for everyone!Will stay with them for sure in the future.
Comment from Hotel Management
29 Sep 2024 by Bob, Hotel Management
Hi Narmada, Thank you for leaving us this lovely review! We're so pleased you enjoyed your stay with us and had a comfortable stay!We'd love to see you again, we have many places across London and Europe to be explored! Let us know when you're planning a trip and we can get you booked in!All the best, Bob
by A verified traveler
Posted 18 Aug 2024
Apartment was perfect for our week in London. Clean, conveniently located, and great customer service. We will be back!
Comment from Hotel Management
18 Aug 2024 by Bob W, Hotel Management
Hi Laura,Thank you for choosing Bob W Tower of London and taking the time to leave this amazing review! We are thrilled to hear that the apartment is perfect for you and you will be back!It’s great to hear that you appreciated the effort our housekeeping team puts into maintaining our "ridiculously clean" standards and our great customer service!We are looking forward to hosting you again back in London or in other locations such as Madrid, Tallinn, Amsterdam, Milan and many more!Best regards,Bob W.
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by Bob W, Hotel Management
Hello Ulrik, Thank you for choosing Bob W Tower of London and for taking your time to leave this review!Bob thrives on providing our guests a five star experience and we are glad to see your expectations were met and we hope to see you again soon either in London again or across Europe in our beautiful properties such as Helsinki, Oslo, Florence, Amsterdam or Madrid :)Best regards,Bob W
by A verified traveler
Great family stay
Posted 31 Jul 2024 on HotelsThe property was excellent throughout from hallways to apartment. Very homely with all the appliances and comforts your home would have. It was 30oC in London this weekend but the fans, air on units kept the apt cool enough for the 4 of us to sleep comfortably.
Comment from Hotel Management
9 Aug 2024 by Bob W, Hotel Management
Hello Jennie,Thank you for leaving us a wonderful review! We love that you had a great experience with us and enjoyed the apartment and what it had to offer!We welcome you back anytime! We have more Bobs launching in London in the next couple of months so be sure to check us out again!Best,Bob W
by A verified traveler
Posted 27 Jul 2024 on Hotels
Family friendly place and perfect location however I think the place needs a little deep clean session. Bathroom sink was clogged and there were dark stains everywhere in the shower stall.
Comment from Hotel Management
28 Jul 2024 by Bob W, Hotel Management
Hello,Thank you for choosing to stay with us at! We are so glad to see that the location was perfect for you and your family!We will soon be doing bathroom renovations, so perhaps in your next visit, they will be upgraded!All the best,Bob W
by A verified traveler
Posted 17 Jul 2024
No outlet inside bathroom / needed to use one right outside with hair dryer. Cant see myself on mirror when i used it. Very cute and well maintained place to stay
Comment from Hotel Management
18 Jul 2024 by Bob W, Hotel Management
Hi Christian,Thank you for choosing to stay with Bob W at Tower of London, and for taking the time to leave this amazing review.It's wonderful to hear that you found our apartment cute and well-maintained. We strive to provide the best experience and make our guests feel comfortable!Thank you for your feedback regarding the lack of an outlet in the bathroom and the position of the mirror. Our apartments do not have outlets in the bathroom due to safety regulations that we must follow. We would love to see you again in London and in the meantime check out our amazing properties across Europe!Best Regards,Bob W
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
9 Aug 2024 by Bob W, Hotel Management
Hello Jennifer,Thank you for leaving us a great review! We are pleased to see that you had a good experience with us here at Bob W!We hope to see you soon!Best wishes,Bob W
by A verified traveler
Posted 14 Jul 2024 on Hotels
Great location. Staff was very responsive- bathroom was not very clean and washer/dryer wasn’t functioning well. Neither was towel warmer- suggest a detailed instruction to be provided. Overall we had good time and appreciated the convenience of the location.
Comment from Hotel Management
18 Jul 2024 by Bob W, Hotel Management
Hi Traveler,Thank you for choosing to stay with Bob at Tower of London, and for taking the time to leave this amazing review.It's wonderful to hear that you enjoyed the excellent location of our building and had a great time! We strive to provide the best experience for all of our guests, and we're happy to hear that our team's responsiveness met your expectations.Thank you for your valuable feedback regarding the bathroom and washer/dryer. We truly appreciate every feedback and are continuously working on making improvements.I hope we will see you again in the future, whether that is back in London, Madrid or elsewhere in Europe :)
Best Regards,Bob W
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Bob W, Hotel Management
Hello Matthew,Thank you for choosing Bob W Tower of London and taking the time to leave this review!We are sorry to hear that your experience with cleanliness wasn't the best. Thank you for sharing this with us. We have passed this feedback on to our housekeeping team.We value all feedback and are committed to continuously improving our standards.I hope we will see you again when you are next in London, and in the meantime, please do check out our other beautiful properties across Europe!Best regards,Bob W
