Ratings based on 380 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
26 Nov 2024 by ., Hotel Management
Dear Valued Guest,We thank you for your valued feedback and we are delighted to learn that you enjoyed your recent stay at Baglioni Hotel London. We will most certainly share your feedback with the entire team who will be most gratified to learn of your experience. We look forward very much welcoming you again when you next travel to London.Kindest Regards,Lorenzo SoleriArea General Manager - London & Milan
by A verified traveler from Murrells Inlet
Posted 20 Nov 2024
Stunning hotel. Great service, comfortable beds, best bathroom, spotless rooms and so quiet for London! We highly recommend and would return!
Comment from Hotel Management
26 Nov 2024 by ., Hotel Management
Dear Valued Guest,We thank you for your valued feedback and we are absolutely delighted to learn that you enjoyed your recent stay at Baglioni Hotel London. We will most certainly share your feedback with the entire team who will much appreciate the top marks rating you have given the hotel based on your experience. We look forward very much welcoming you again when you next travel to London.Kindest Regards,Lorenzo SoleriArea General Manager - London & Milan
by A verified traveler
Posted 10 Nov 2024
The rooms were large and comfortable. Not enough light or electrical plugs around the mirrors in the bathroom or in the main room to plug in hair dryer or hair straightener.
Comment from Hotel Management
12 Nov 2024 by ., Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay at Baglioni Hotel London. Your 5 out of 5 score of the hotel suggests that you had an most enjoyable stay but that certain facilities in the room could be improved. We have taken good note of your recommendations concerning the lack of light and shortage of electrical sockets and we are most grateful to you for bringing this matter to our attention. It remains our hope that you may again consider staying at our hotel when you next travel to London.Kindest regards,Lorenzo SoleriArea General Manager - London & Milan
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by ., Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay at Baglioni Hotel London. Your 3 out of 5 score of the hotel suggests that you had a satisfactory stay but that things could have been better. We would be only too happy to learn more from you as regards what was great about your stay and those aspects which did not meet your expectations in our efforts to meet the needs and expectations of our guests. It remains our hope that you may again consider staying at our hotel when you next travel to London.Kindest regards,Lorenzo SoleriArea General Manager - London & Milan
by A verified traveler
Posted 27 Sep 2024
Great location just far enough along high street to be less busy but easy walk to tubes and shopping/dining. Taxis and buses driving past every few minutes - great spot. Lovely to walk around the back streets safely
Comment from Hotel Management
27 Sep 2024 by ., Hotel Management
Dear Valued Guest,We thank you for rating your recent stay with an exemplary 5 out of 5 score and we are delighted to learn that you enjoyed your recent stay at Baglioni Hotel London. We are delighted too that you appreciated the hotel's location overlooking the quieter green space of Kensington Gardens, but close enough to the shops and London underground network. We will most certainly share your feedback with the entire team who will be most gratified to learn that your time with us was a complete success. We look forward very much welcoming you again when you next travel to London.Kindest Regards,Lorenzo SoleriArea General Manager - London & Milan
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by ., Hotel Management
Dear Valued Guest,We thank you for your valued feedback and we are delighted to learn that you enjoyed your recent stay at Baglioni Hotel London. We will most certainly share your feedback with the entire team who will much appreciate the 5 out 5 score you have rated the hotel based on your experience. We look forward very much welcoming you again when you next travel to London.Kindest Regards,Lorenzo SoleriArea General Manager - London & Milan
by A verified traveler
Posted 20 Sep 2024
Excellent hotel right next to Hyde Park and convenient to South Kensington. The staff are very helpful and friendly. The only slight criticism would be the food for breakfast in the hotel restaurant. Most of the pastries are good, but the omeletes were very overcooked and dry.
by A verified traveler
Posted 16 Sep 2024
The Hotels location is ideal, we were upgraded to a bigger room with a view on the park, the staff was very friendly, accommodating and helpful, the food was delicious, and nothing was too much trouble.
I really can’t fault anything about this hotel. Would be staying there again.
Comment from Hotel Management
16 Sep 2024 by ., Hotel Management
Dear Valued Guest,Thank you for taking the time to provide the hotel with such an exceptional evaluation of your recent stay and we are delighted that you enjoyed your time at the hotel and that all aspects met with your complete satisfaction. Your kind comments regarding the staff will most certainly be shared and they all will be delighted and most appreciative to learn of your most complimentary feedback.We look forward very much to having the opportunity of welcoming you back when you next visit London. Kindest regardsLorenzo SoleriArea General Manager - London & Milan
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by ., Hotel Management
Dear Valued Guest,Thank you for taking the time to provide your valued feedback following your recent stay and we are delighted that you enjoyed your time at the hotel.We look forward very much to having the opportunity of welcoming you back when you next visit London. Kindest regardsLorenzo SoleriArea General Manager - London & Milan
by A verified traveler
Posted 13 Sep 2024
The hotel at Hyde Park is in a very nice neighborhood area. The suite on the 5th floor has a beautiful window view of the park. The service is friendly with hospitable.
Comment from Hotel Management
16 Sep 2024 by ., Hotel Management
Dear Valued Guest,Thank you for taking the time to provide your valued feedback following your recent stay and we are delighted that you enjoyed your time at the hotel and that all aspects, most notably the location and the park view facing accommodation afforded, met with your complete satisfaction. We look forward very much to having the opportunity of welcoming you back when you next visit London. Kindest regardsLorenzo SoleriArea General Manager - London & Milan
