Ratings based on 411 Verified Reviews

3.2 out of 5
75% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Nov 2024
Needed a place to stay for a short nights sleep. Knew the Astoria wasn’t 5 star… late check in was handled well (reception not 24 hours), room was clean.
Comment from Hotel Management
21 Nov 2024 by Astoria Hotel, Hotel Management
Thank you for taking the time to leave us your feedback. We're glad to hear that our late check-in process worked smoothly for you and that you found your room clean. We understand that while we aren’t a 5-star property, we aim to provide a comfortable and hassle-free stay for our guests. If there’s anything specific we could have done to improve your experience and earn a higher rating, we’d love to hear your thoughts. Your feedback helps us grow and better serve our guests. We hope to welcome you back in the future!
3 out of 5
by A verified traveler

Posted 27 Oct 2024
Small but not bad. You get a bed and a decent bathroom and sometimes that’s all you need. No frills.
3 out of 5
by A verified traveler

Posted 16 Sep 2024
One of bed mattress was broken and they charging parking which not good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2024
1 out of 5
by A verified traveler

Posted 24 Aug 2024
The location only
3 out of 5
by A verified traveler

50/50

Posted 4 Aug 2024 on Hotels
The room was laid out nice and we had a new travel cot supplied, but the mattress on my bed was very uncomfortable and there were dark hairs all over the bedding, the room was very hot, the fan didn’t have the front part on it and it was too noisy to leave the doors/windows open overnight, the net and the curtains didn't fit the windows/doors properly, so the light shined in all night. It was very difficult getting the pram up and downstairs and staff watched and didn't offer to help, they did help with taking our luggage to be stored though. Nice to have fruit and a water dispenser in reception. The hotel does need a spruce up though.
2 out of 5
by A verified traveler

Posted 25 Jul 2024 on Hotels
Hotel is old,not 3 star ,smell.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jul 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2024
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