Ratings based on 1,491 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Rooms were too small and cramped.
Comment from Hotel Management
2 Jan 2025 by Assembly Team, Hotel Management
Thank you very much for reviewing your stay
by A verified traveler
Posted 30 Dec 2024
Great location. Everything we wanted to see was close. Easily walkable location.
Comment from Hotel Management
30 Dec 2024 by Customer Care Team, Hotel Management
Dear Susan,Thank you for the perfect rating! We're delighted that you enjoyed our prime location in the heart of Covent Garden. It's wonderful to hear that you found our position ideal for exploring London's attractions on foot.Our central location near Charing Cross Road truly offers our guests the perfect base for discovering all that London has to offer, and we're so pleased this enhanced your stay with us.We look forward to welcoming you back on your next visit to London's vibrant theatre district.Best Regards,Customer Care Team
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Customer Care Team, Hotel Management
Dear Xochil,Thank you for sharing your perfect rating! We're thrilled that your stay at Assembly Covent Garden met your expectations.While you haven't shared specific details about your experience, we're delighted that you found your overall stay worthy of top marks. Our team strives to ensure every guest enjoys their time with us.We look forward to welcoming you back on your next visit to London's vibrant theatre district.Best Regards,Customer Care Team
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Customer Care Team, Hotel Management
Dear Natalia,Thank you for sharing your perfect rating! We're thrilled that your stay at Assembly Covent Garden met your expectations.While you haven't shared specific details about your experience, we're delighted that you found your overall stay worthy of top marks. Our team strives to ensure every guest enjoys their time with us.We look forward to welcoming you back on your next visit to London's vibrant theatre district.Best Regards,Customer Care Team
by A verified traveler
Posted 23 Dec 2024
Very good experience if you are looking for an affordable clean and accessible place. Nice staff. Rachel assisted us and she was super helpful and welcoming! Thanks!
Comment from Hotel Management
24 Dec 2024 by Assembly Team, Hotel Management
Thank you very much for reviewing your stay
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Assembly Hotel Team, Hotel Management
Thank you for your feedback. We hope to provide a better stay in the future.
by A verified traveler
Posted 15 Dec 2024
Good value and great location
Comment from Hotel Management
16 Dec 2024 by Assembly Team, Hotel Management
Hello Andrew,We’re overjoyed by your appreciation! It’s wonderful to know you loved your experience with us. We hope to see you again soon.
by A verified traveler
Posted 14 Dec 2024
Booked the hotel because of the skyline restaurant and bar! But was closed for a private function! No rebate or reduction in price . Very poor practice in my view
Comment from Hotel Management
15 Dec 2024 by Assembly Hotel Team, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the closure of the rooftop bar during your stay and understand your disappointment. We regret that this affected your experience and appreciate your comments regarding the pricing. Your feedback is important to us, and we will consider it to improve our services. We hope to have the opportunity to welcome you again in the future.
by A verified traveler from Singapore
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
