Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
We stayed in a clean but very small room( double bed) for two nights. It’s just in UCL area, very convenient location.
by A verified traveler
Posted 26 Sep 2024
A charming little hotel that is very convenient to UCL and Russell Sq. area. The rooms are small but well appointed, comfortable and quiet. Staff are warm and hospitable, and the breakfast is very good. There is no lift or air conditioning, so the Arosfa may not be suitable for all guests. But I highly recommend it for a comfortable, modestly priced stay in the heart of London.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Arosfa Team, Hotel Management
Many Thanks,
by A verified traveler
Posted 1 Aug 2024
Wonderful hotel. Wonderful shower after a long day walking around the city.
Comment from Hotel Management
11 Aug 2024 by Arosfa Team, Hotel Management
**Response:**Thank you for the lovely review! We're so pleased to hear that you enjoyed your stay and that our shower provided some well-deserved relaxation after your day in the city. We hope to have the pleasure of hosting you again soon!
by A verified traveler
Posted 26 Jul 2024
This was a surprisingly ok hotel ; not much from the outside and a room which was clearly a larger room cut in half ; but all was neat tidy, clean and worked and I was really just sleeping there. If you were staying any length of time in your room , it was tiny.
Breakfast was good ; a small struggle with gluten free but we got there.
Staff were nice and friendly
Comment from Hotel Management
11 Aug 2024 by Arosfa Team, Hotel Management
**Response:**Thank you for taking the time to leave a review. We're glad to hear that you found the hotel neat, tidy, and clean, and that you had a comfortable stay overall. We appreciate your feedback about the room size and will keep it in mind as we work to improve our guest experience. It's great to know that you enjoyed the breakfast, and we apologize for any inconvenience with the gluten-free options—we'll strive to make this smoother in the future. We're also pleased that our staff made you feel welcome. We hope to have the chance to host you again!
by A verified traveler
Posted 14 Jul 2024
My single room was small, but spotlessly clean and comfortable. The staff were friendly and efficient, and the location excellent. I thoroughly enjoyed my stay
Comment from Hotel Management
15 Jul 2024 by Arosfa Team, Hotel Management
Certainly! Here’s a professional and appreciative response to Brenton's review:Dear Brenton,Thank you for your wonderful review and for giving us a perfect rating. We are thrilled to hear that you found your room spotlessly clean and comfortable. Your kind words about our staff and their friendliness and efficiency are greatly appreciated.We are also pleased that you enjoyed our excellent location and that your stay was thoroughly enjoyable. Your feedback encourages us to continue providing exceptional service to all our guests.We look forward to welcoming you back on your next visit.Best regards,
by A verified traveler
Posted 30 Jun 2024
This was a great location and walking distance from Euston station, which was perfect for us. The hostess was lovely and the room was great. The shower didn't have a cold option however, and was on the hot side, hopefully this can be adjusted for future guests, especially with it being summer time. Overall it was a positive experience, thank you.
Comment from Hotel Management
9 Jul 2024 by Arosfa Team, Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed the location and found it convenient being close to Euston station. It's great to know you appreciated the hospitality and your room. We apologize for the issue with the shower temperature and will certainly address this to ensure it can be adjusted for future guests. We hope to welcome you back again soon. Thank you for staying with us!
by A verified traveler from Charleston
Posted 19 Jun 2024
While it met my needs, room was small and downstairs making luggage moving a bit of a chore. Staff was nice but I had very little interaction once checked in. Bloomsbury is a wonderful neighborhood but this was not really in the heart of it.
Comment from Hotel Management
20 Jun 2024 by Arosfa Team, Hotel Management
Dear David,Thank you for taking the time to share your feedback on Expedia. We appreciate your rating of 4 out of 5 and are glad to hear that your stay met your needs. We apologize for any inconvenience caused by the room size and its location downstairs, which made moving your luggage a bit of a hassle.It’s great to know you found our staff nice, even though you had limited interactions. We strive to make every guest’s stay as comfortable as possible and will work on ways to enhance your experience even further.We're pleased that you enjoyed the charm of Bloomsbury. While our hotel is slightly on the outskirts, we believe it still provides a unique and peaceful perspective of this wonderful neighborhood. Your comments will help us as we continue to improve our services.We hope to welcome you back in the future, and perhaps next time, we can offer you a room that better suits your preferences.Best regards,
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Arosfa Team, Hotel Management
Many thanks
