Ratings based on 76 Verified Reviews
4.5 Room cleanliness
4.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
Absolutely amazing stay, the staff members were welcoming and polite.
Comment from Hotel Management
8 Jan 2025 by Saira CIELOSZYK, General Manager, Hotel Management
Dear VictoriaWe very much appreciate your comments regarding your stay at Adagio Aparthotel London Sutton Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Saira CIELOSZYKGeneral Manager
by A verified traveler
Posted 14 Nov 2024
I use this location whenever I am staying in the London area.It has now become my home away from home.Always great service.Helpful and pleasant staff and everything you could possibly need in the apartment.
Comment from Hotel Management
16 Nov 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear Richard AndrewThank you for taking the time to leave a review following your recent stay at Adagio Aparthotel London Sutton Point. We are thrilled to hear that your return visit to us met your expectations. We look forward to warmly welcome you back again soon!Kind RegardsSaira CIELOSZYKGeneral Manager
by A verified traveler
Posted 24 Oct 2024
Convenient, the room is big with nice staff
Comment from Hotel Management
27 Oct 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear Cheuk Ying JosephineThank you for your 5/5 review following your recent stay at Adagio Aparthotel London Sutton Point. We are pleased to hear that you enjoyed your time with us and look forward to warmly welcoming you back again soon.Kindest RegardsSaira CIELOSZYKGeneral Manager
by A verified traveler
Posted 22 Sep 2024
I Have stayed at this location several times now and always have a pleasant experience.I am glad to say that the customer service is back up to the standard it was at when I first stayed there(after a decline the last time I stayed).All staff that I encountered were polite friendly and attentive.whilst there an issue happen that was related to a disability that I have and I am glad to say that it was delt with promptly, professionally and with understanding by all members of staff involved..I highly recommend this property to everybody.
Comment from Hotel Management
22 Sep 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear Richard Andrew,Thank you for taking the time to leave such a wonderful review of your recent stay at Ibis London Sutton Point. We are thrilled to hear that you had another pleasant experience and that our customer service met your expectations once again.It’s particularly heartening to know that our team was able to address the issue related to your disability with professionalism, promptness, and understanding. We strive to make all our guests feel welcome and comfortable, and it’s great to know we succeeded in doing so during your stay.Your kind words about our staff and your high recommendation of our property mean a lot to us. We truly value your continued loyalty and look forward to welcoming you back for many more enjoyable stays in the future.Kind regards,Saira CieloszykGeneral Manager
by A verified traveler
Posted 9 Sep 2024 on Hotels
Sutton. A wee bit run down but great transport links
Comment from Hotel Management
15 Sep 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear Tony,Thank you for your 10/10 review regarding your recent stay at Adagio Aparthotel London Sutton Point. We are thrilled to hear that you enjoyed your stay with us, and look forward to warmly welcoming you back again soon!Kind RegardsSaira CIELOSZYKGeneral Manager
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear GuestThank you for taking the time to leave a review following your recent stay at Adagio Aparthotel London Sutton Point.We hope to warmly welcome you back again in the near future.Kind RegardsSaira CIELOSZYKGeneral Manager
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear EmanueleThank you for your 10/10 review following your recent stay at Adagio Aparthotel London Sutton Point.We hope to warmly welcome you back again soon!Kind RegardsSaira CIELOSZYKGeneral Manager
by A verified traveler
Brilliant Find
Posted 23 Jul 2024 on HotelsThis was a great find for us. We stayed for seven days and it was great to come back to the comfort of our room each day. We will always stay here for our future trips to London.
Comment from Hotel Management
5 Aug 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear Lester,Thank you for taking the time to leave a review regarding your recent stay at Adagio Aparthotel London Sutton Point. We are thrilled to hear that you enjoyed your stay with us and look forward to warmly welcoming you back again in the near future.Kind RegardsSaira CIELOSZYKGeneral Manager
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear Gary,Thank you for taking the time to leave a review regarding your recent stay at Adagio Aparthotel London Sutton Point. We are thrilled to hear that you enjoyed your stay with us and look forward to warmly welcoming you back again in the near future.Kind RegardsSaira CIELOSZYKGeneral Manager
by A verified traveler
Posted 9 Jul 2024
Nice and Friendly Staff.
Comment from Hotel Management
15 Jul 2024 by Saira CIELOSZYK, General Manager, Hotel Management
Dear GaneshramThank you for taking the time to leave a 5/5 review regarding your recent stay at Adagio Aparthotel London Sutton Point. We are thrilled to hear that you enjoyed your time with us and look forward to warmly welcoming you back again when your travels bring you this way.Kind RegardsSaira CIELOSZYKGeneral Manager
