Ratings based on 971 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
The property is really good .. near to the station … clean
Comment from Hotel Management
16 Dec 2024 by Front Desk team, Hotel Management
Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay and appreciated the property's proximity to the station and cleanliness. We look forward to welcoming you back in the future!
by A verified traveler
Posted 12 Dec 2024
Unusually for most budget hotels. room had iron and ironing board, tea and coffee, and the bed and pillows were very comfortable.
Comment from Hotel Management
14 Dec 2024 by Front Desk team, Hotel Management
hi Davidwe are delight about this review and hope to get you in for another trip on London.regards
by A verified traveler
Posted 7 Dec 2024
Whilst the staff were delightful the hotel is undergoing major renovation with no warnings given. Only 1 lift which was being used for paint and staff and materials for the renovations making it slow, unreliable and dangerous. The gym and washrooms for the bar and restaurant were out of action. There were also technical problems within rooms (heating stuck at 16 degrees and tvs not working).
Comment from Hotel Management
8 Dec 2024 by SM/Guest Services Manager, Hotel Management
Thank you for your feedback. We’re pleased to hear you found our staff welcoming. We understand the renovations were an inconvenience, and we are working to complete them as quickly and efficiently as possible. We’re addressing the issues mentioned to ensure a smoother experience moving forward. We appreciate your comments and look forward to welcoming you back once the improvements are complete.
by A verified traveler
Posted 1 Dec 2024
Overall a decent hotel - the room had good amenities and staff were all helpful. The free drink at the bar was a nice touch!
Location is super handy for Euston station which is great.
However, the room was a little bit tired and pretty small, we found there really wasn’t much room to put anything down.
There was also some temporary traffic lights outside heading to/ from the main road that meant there was lots of cars hooting at all times of day - the windows were actually reasonably sound proof but still a bit annoying although out of the hotel’s control.
Comment from Hotel Management
2 Dec 2024 by SF/Guest Service Manage, Hotel Management
hithanks for this wonderful review, we hope to get you again in our venue.regardsFront Desk Team
by A verified traveler
Posted 12 Nov 2024
A problem was that on arrival to the hotel I was asked to pay up front a deposit for the room 50.00 GBP. This has been debited to my account despite assurance that it would only be held on my card. This was a negative for my stay that I now have to contact the hotel to sort it out. I am annoyed with this as no warning was given that I needed to pay this prior to my stay.
Comment from Hotel Management
12 Nov 2024 by AS/Guest Service Manager, Hotel Management
Dear Darell,Thank you for your feedback, and we sincerely apologize for any confusion or inconvenience caused. The 50 deposit was only a temporary hold on your card and should not have been a permanent charge. This hold typically clears within 5 to 8 working days, depending on your bank’s processing time.We understand your frustration, and we assure you that the amount will be reflected to your account as soon as the hold is released. If you have any further concerns or need assistance, please don’t hesitate to contact us directly, and we’ll be happy to assist you. We appreciate your understanding.Bestr Regards
by A verified traveler
Posted 2 Nov 2024
Just off to the south of Euston station, this hotel is super convenient. It’s walkable to many of the museums.
We were given a newly renovated room, which was very nice and comfortable.
The room is quite small but efficient. The bathroom was smaller than standard, and while very functional, there isn’t anywhere one can place anything more than a toothbrush, because the sink is so small like that of the dentist’s.
Overall, it’s a good place to stay at for a night.
Comment from Hotel Management
3 Nov 2024 by Front Desk Team, Hotel Management
Dear Gabriel, We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Front Desk Team, Hotel Management
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards
by A verified traveler
Posted 20 Oct 2024
This is a great hotel for a few nights stay. Felt so homely, wonderfully central. Clean. Great bed. Nice pillows.
Lovely staff. Didn’t use the bar/eatery so cannot comment.
Comment from Hotel Management
21 Oct 2024 by Front Desk Team, Hotel Management
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards
by A verified traveler from Farr West
Posted 28 Sep 2024
No hot water, terrible!
Sink in bath room did not drain properly.
We brought these issues to the attention of the staff and they did nothing. Unacceptable!
Comment from Hotel Management
28 Sep 2024 by Guest service Manager , Hotel Management
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Front desk team, Hotel Management
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,
