Ratings based on 698 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Exceptional staff and location
Comment from Hotel Management
16 Dec 2024 by Dear Guest, Thank you very much for your recent s, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Stefano SqueccoGeneral Manager General Manager
by A verified traveler
Posted 27 Nov 2024
Small boutique hotel in a fabulous location with lovely, well-equipped rooms and an attentive staff. Cozy lounge and bar, excellent on-site restaurant. Our favorite hotel by far in London. It never disappoints.
Comment from Hotel Management
28 Nov 2024 by Stefano Squecco General Manager, Hotel Management
Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members our cozy lounge and bar and we are looking forward to welcome you again soon to your new London Home Kind regards
by A verified traveler
Posted 18 Nov 2024
Excellent in every way
Comment from Hotel Management
18 Nov 2024 by Stefano Squecco General Manager, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club.Looking forward to welcome you again soon. Kind regards Stefano SqueccoGeneral Manager
by A verified traveler
Posted 16 Nov 2024
This property is ideally situated for easy access to Green Park, Buckingham Palace, Clarence House and many other attractions and shopping experiences.
Comment from Hotel Management
18 Nov 2024 by Stefano Squecco General Manager, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & ClubWe are delighted that the location of the Hotel was perfect for visiting Buckingham Palace & Clarence House
by A verified traveler from Austin
Posted 6 Nov 2024
Great Location, had visited for work as round corner and really enjoyed small, quiet, service and location...went now for personal...Unfortunately no VIP access upgrades that was in theory in reservation, and should advise on construction work infront of hotel which took away from the quiet side (albeit temp)
Comment from Hotel Management
6 Nov 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. however, due to low availability we were not able to provide you with an upgraded roomKind regards Ciaran McGee Assistant Front of House Manager
by A verified traveler
Posted 12 Oct 2024
Great location, but a little rough around the edges. Compact rooms for the price and rather noisy.
Comment from Hotel Management
14 Oct 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
10 Oct 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
10 Oct 2024 by St James Hotel and Club, Hotel Management
Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Ciaran McGee
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
10 Oct 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A verified traveler
Posted 29 Sep 2024 on Hotels
Comment from Hotel Management
10 Oct 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
