Ratings based on 233 Verified Reviews

3.6 out of 5
100% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Very convenient to Paddington Station and Underground. Safe to walk as an older woman alone. Lots of restaurants nearby. Basic room that was clean and tiny. Good breakfast with instant coffee (!).
3 out of 5
by A verified traveler

Posted 28 Oct 2024
The place is wonderful. The breakfast food is too little.
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Warm friendly welcome, offered a drink on arrival. Location brilliant, stones throw from Hyde Park/Oxford Street and London Paddington
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024
5 out of 5
by A verified traveler

Posted 30 Sep 2024
Stayed here twice, both stays had been very good and staff again couldnt do more to make my stay confortable. Thanks.
3 out of 5
by A verified traveler

Posted 29 Sep 2024
Breakfast is standard English breakfast. Very boring if you are a guest who stay for extended time. Offering of fruits, yogurt and variety of scones or croissants would be lovely. Staff were excellent! Friendly and helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2024
4 out of 5
by A verified traveler from Bellevue

Posted 20 Sep 2024
The hotel is in an excellent location 5 min from Paddington station, the service provided by the staff is excellent, daily English breakfast is included. The staff provided great guidance about what to do in London, my family and I had an amazing time. I will come back to this hotel for sure !! Totally recommended.
3 out of 5
by A verified traveler

Posted 11 Aug 2024 on Wotif
For around AUD250 per night, the room was dated, cramped with a very small bathroom and no aircon. On the plus side it is close to Paddington Station and therefore convenient for airport transfers and travelling to other areas where something interesting is happening!
3 out of 5
by A verified traveler

Posted 7 Aug 2024
I was not warned that the basement room was next to a light that is on til 4 am that keeps you up all night. It is also next to the kitchen/furnace room so very hot. The bathroom drain was clogged lending to a flood with every shower. Our bedsheets were soiled. However the staff is friendly and the location is perfect.