Ratings based on 60 Verified Reviews

3.8 out of 5
81% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2022 on Hotels
4 out of 5
by A verified traveler

Posted 1 Mar 2022 on Hotels
a quiet and comfortably place. nearby underground station.
4 out of 5
by A verified traveler

Posted 27 Dec 2021
Reasonably priced basement flat with exceptional communication with residential manager during a hard time of the pandemic.
4 out of 5
by A verified traveler

Posted 10 Aug 2021
Excellent location and size, friendly staff and propery was clean and today.
1 out of 5
by A verified traveler

Posted 6 Aug 2021 on Hotels
This place advertised free parking and we paid a tax to drive into London. What a joke when we arrived there: there was no parking!!!! The lady said it was a hotels.com mistake not theirs. She said I was not her client and I could look for a parking but there was nothing she could do to help. Very deceiving!!! There was no toilet rolls and the lady said we could check out later but at 10:00 cleaners were knocking on the door even though they knew I wasn’t there at that time and that my daughters were sleeping. From beginning to the end disappointing!!
5 out of 5
by A verified traveler

Posted 1 Aug 2021 on Hotels
Great spacious apartment, close to all the great cocktail bars
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2020
4 out of 5
by A verified traveler

Communication issues

Posted 13 Jan 2020 on HomeAway
Check in and Out times are wrong on VRBO website. Property manager never answered repeated questions made through the VRBO website. Paid in full through VRBO website at booking. Online account never reflected payment just payment due. But a different website I was referred to did show payment.
5 out of 5
by A verified traveler

Posted 17 Dec 2019 on Hotels
Comment from Hotel Management
5 Feb 2020 by Acorn, Hotel Management
Thank you for your positive feedback.
4 out of 5
by A verified traveler

Posted 17 Dec 2019 on Hotels
great place for a group of people. a bit noisy.
Comment from Hotel Management
5 Feb 2020 by Acorn, Hotel Management
We are pleased to hear that you have enjoyed your stay with us!
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