9 Hertford Street (London) Hotel Review

5 out of 5

Posted 22 Nov 2024

Great location and a warm welcome from the fabulous lady from the team when I arrived. A home away from home! Thank you

Comment from Hotel Management

22 Nov 2024 by Vladimir, Hotel Management

It was fantastic having you here Andrew.Looking forward to seeing you again soon.(The fabulous lady says ta too.)Regards

4 out of 5

Posted 2 Oct 2024

4 stars but a bit disappointing. No huge issues, more like death from 1,000 cuts. Great first impression; large, well appointed, light, airy, wonderful bedding. Windows face pub. Closing them works but we like to feel a breeze and hear the raindrops. Bathroom - toilet clearly not scrubbed, dirt in corner behind door, toilet flush from 60’s, shower/tub highest off ground I’ve seen. Kitchen - ample amenities (lovely teapot and cozy). Washer/dryer was a HUGE factor in renting place, but no instructions. Had to go to YouTube to figure out. 2 hours to dry 2 pairs of jeans! Dining area was elegant, an example, like bedding, that made place comfortable. Living room spacious and relaxing though one of couches lacked support. You sat and sunk! Large desk offered excellent workspace, but would have been practical to have phone charger or accessible electric outlet. Again, nice apartment, but small details detracted from overall. Bigger detail - when walking into bedroom, we often smelled faint cig and weed odor coming from air ducts directly above threshold. Interior soundproofing lacked. Every time people across hall opened door, our door rattled. Sounded like someone coming into our place. NOT good! So many little details could have been improved, so many missed opportunities to make us love 9 Hertford. Overall, a decent apartment, but with few adjustments, could have been great. For money we paid, and great first impression, we expected more. Great service from staffer Lourdes.

Comment from Hotel Management

14 Oct 2024 by aude , Hotel Management

Dear Joel. We are glad your stay was overall was pleasant. We are looking forward to impressing you on your return visit.

5 out of 5

Posted 7 Jul 2024

Excellent place with everything needed for short or long stays. The location is very convenient, with plenty of dining options around.

Comment from Hotel Management

9 Jul 2024 by aude , Hotel Management

It was an absolute pleasure to welcoming you to 9 Hertford street.

5 out of 5

This is a must stay!

Posted 2 Jul 2024 on Hotels

This property is absolutely amazing! The staff are so kind and professional too from check in to check out. Our family of 4 stayed here for 3 nights in June. We stayed on the 1st floor. So much room for our family to spread out and not be on top of each other. Everything was very clean. You can tell they have put so much thought and care into every detail from the decorating to the added things they put in the kitchen, large bedroom and bathroom. The location is perfect too! So much is close by to walk to including Buckingham Palace. Neighborhood is very cute and clean. Very nice area! We will definitely recommend staying here to friends and we will definitely be back to stay here again. We found our home away from home when in London.

Comment from Hotel Management

3 Jul 2024 by aude, Hotel Management

Thank you Jeff. It means so much when such wonderful guests feel what we are all about: care for our guests. Come again soon

5 out of 5

Posted 30 Jun 2024 on Hotels

Comment from Hotel Management

3 Jul 2024 by aude, Hotel Management

thank you Susannah

5 out of 5

Posted 23 Jun 2024

Very friendly and responsive. We thoroughly enjoyed our stay. Definitely would go back in the future. Thanks so much!

Comment from Hotel Management

3 Jul 2024 by aude, Hotel Management

We cant thank you enough for such glowing review. Hurry back soon

5 out of 5

Posted 6 Jun 2024

Wonderful property; exceptional location; fully equipped kitchen; safe neighborhood (I stayed alone); helpful but not intrusive staff; I shall definitely stay again!

Comment from Hotel Management

10 Jun 2024 by aude, Hotel Management

Dear Sonia. It was an absolute pleasure to welcoming you. Aude

5 out of 5

Would definitely recommend

Posted 5 Jun 2024 on Hotels

The staff was friendly and helpful, the room was clean and comfortable and the property was conveniently located.

Comment from Hotel Management

10 Jun 2024 by aude , Hotel Management

Thank you so much for your wonderful feedback

5 out of 5

Posted 2 Jun 2024 on Hotels

Very beautiful apartment, would highly reccomend

Comment from Hotel Management

14 Jun 2024 by Aude, Hotel Management

Thank you for your glowing feedback

4 out of 5

I’d stay again

Posted 30 May 2024 on Hotels

We stayed in apartment 402 for three nights during our time in London. For us the location was perfect. Just off the main road on a quiet street. This apartment, 402, was a bit dated and could use some new features. The carpet was stained and worn out and the furniture was old but it didn’t affect the stay. We cooked and used the kitchen everything worked just fine. The kitchen had a dishwasher and a washer dryer combo that we used too. The apartment has a huge balcony that is very nice but it connects to the apartment next door and there was no way to close it off. The unit had two huge TVs and we were even able to mirror our iPhone to the tv and watch Netflix on it. The staff was very friendly and helped us to the unit and even helped us when the safe locked us out. The unit is huge com To the hotel room our friends had and having a kitchen saved some money.