Ratings based on 1,458 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 13 Nov 2024
Very run down place, dents in walls, broken appliances, just durty and smelly. Would never stay again
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Cute quiet property and close to the train station.
2 out of 5
by A verified traveler from Yorktown Heights

Posted 23 Oct 2024
They use very strong cleaning products and we had to smell them for the duration of our stay. The property is under major construction and they did not disclose. However the location is fantastic.
2 out of 5
by A verified traveler

Posted 8 Oct 2024
Fantastic location, but the apartment is very tired. Cracked mirror, broken tiles, worn sofa, cheap furniture - reminded me of student accommodation.
4 out of 5
by A verified traveler

Posted 21 Sep 2024
Good location, no ac, property is ok condition. For a fully equiped apartment it was great
4 out of 5
by A verified traveler

Posted 20 Sep 2024
Very friendly staff and convenient for last minute booking. Great amount of space, minor comment was just the place felt like it needed freshening up little.
4 out of 5
by A verified traveler

Posted 15 Sep 2024
Great location and friendly staff. 2 bed apartment was larger than expected and well equipped. Some areas were looking a little tired but overall a good stay and would return.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024
1 out of 5
by A verified traveler

Posted 5 Sep 2024
The first room we were in (because we need to change room after. Explain below), smelly but bearable. Spacious I have to say but a bit dark. One of the light not working in living room and one of window cannot open. We accepted. We later turned on washing machine. 5 min later, dirt water flushed back out from the bath tube with all the dirty substances. My family will then have to shower at the bath tube 1/3 fill with dirt water. We demand the room changes the next day since cannot reach any staff at night. The new room even bigger smell, one of the room the windows are all sealed. The entire house is much darker but at least window can open in living room and washing machine is working. Air con were not working at all (both rooms). Only good thing is, location. But I am sure London have way better choice that allow you to truly enjoy the city after night of good rest…
5 out of 5
by A verified traveler

Posted 4 Sep 2024
I always stay here and like it as it’s so convenient for Liverpool st.