Ratings based on 987 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
The hotel is in a strip mall and it is like a motel.
Breakfast is ok.
by A verified traveler
Posted 29 Dec 2024
Good place and good surrounding. Rooms are nice clean.
by A verified traveler
Posted 26 Dec 2024
NA
by A verified traveler
Posted 24 Dec 2024
Excellent value for money , clean new buildings
Comment from Hotel Management
26 Dec 2024 by Amanda Front Desk Supervisor, Hotel Management
Dear Ih,Thank you very much for sharing your 5/5-star review. It was our pleasure to host you, and we look forward to welcoming you back again in the near future. Thank you again!
by A verified traveler
Posted 22 Dec 2024
Complete outsanding service!
Comment from Hotel Management
23 Dec 2024 by Amanda Front Desk Supervisor, Hotel Management
Dear Melinda,Thank you very much for sharing your 5/5-star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. We truly appreciate your gracious comments. We look forward to having the pleasure of hosting you again in the future when you visit the Lompoc area. Until then, we wish you safe travels!
by A verified traveler
Posted 22 Dec 2024
Noisy
Comment from Hotel Management
23 Dec 2024 by Amanda Front Desk Supervisor, Hotel Management
Dear Maricruz,Thank you very much for sharing your 5/5-star review. We are sorry to hear that your stay was noisy but so Happy that your experience was 5 stars! Thank you for being our guest at the Holiday Inn Express Lompoc and we look forward to seeing you again. Until then, we wish you safe travels!
by A verified traveler
Posted 13 Dec 2024
The room we stayed at smelled like cigarettes. The bed sheets had a weird smell. Breakfast provided was mid but it will get you started for the day.
Comment from Hotel Management
13 Dec 2024 by Amanda Front Desk Supervisor, Hotel Management
Hello Kristy,We truly apologize for the inconveniences you had while you were with us. Every stay with us should be clean and comfortable, so we're very disappointed we fell short. We have discussed your comments regarding your room as a team and we are reviewing our checks and balances to prevent this type of experience from ever happening again. Thanks for taking the time to let us know about your experience. Our goal is to be your home away from home and We hope that we may get another opportunity to serve you in the near future.
by A verified traveler
Posted 13 Dec 2024
Good costurmer service
Comment from Hotel Management
13 Dec 2024 by Amanda Front Desk Supervisor, Hotel Management
Dear Huber,Thank you very much for taking the time to share your wonderful feedback following your most recent experience at Holiday Inn Express Lompoc . I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you, and we look forward to welcoming you back again in the near future. Thank you again!
by A verified traveler
Posted 11 Dec 2024
Friendly staff, clean room
Comment from Hotel Management
12 Dec 2024 by Amanda Front Desk Supervisor, Hotel Management
Dear Melissa,Thank you very much for sharing your 5/5-star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. We eagerly look forward to welcoming you back for yet another enjoyable experience at our hotel in the near future.
by A verified traveler
Posted 5 Dec 2024
I actually stayed one night here and one night at a higher end hotel. I liked this stay much better than the "fancier" one. Friendly staff. Nice room. Good food. Easy parking. Good water pressure. Clean. Quiet. I would definitely stay here again. The only negative thing I could say is the pancake or waffle maker was out of service and that was a bummer for the kids. Aside from that, everything else was great and I got a great price with Expedia, I recommend using it to check for a better room price.
Comment from Hotel Management
6 Dec 2024 by Amanda Front Desk Supervisor, Hotel Management
Dear Imelda,Thank you very much for sharing your 5/5-star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!
