Ratings based on 116 Verified Reviews
4.0 Room cleanliness
4.5 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Auckland, NZ
Posted 23 Dec 2019
The Staff were very friendly and helpful with information about activities around the Island. The complimentary breakfast was awesome. Loved my dinner but was disappointed when they had no raw fish, no sashimi and Poke that night. The aircon was working perfectly for us. The only thing was the pool was not clean enough for my standards but otherwise we had a very pleasant stay. I would definitely stay there again. Good value for money. A special mention that Misi and Joe were extremely excellent with their service. Made a huge difference to our Savaiian experience. Thank you.
Comment from Hotel Management
27 Jan 2020 by Team Savaiian , Hotel Management
Thankyou and we do apologise again for shortage of raw fish only . As we rely on a few local fisherman, (there is no constant seafood supply or shop on the island) when the weather is bad they understandably do not go out and thus we from time to time experience a shortage of sashimi grade fish, which our chef is particularly fiesty over ensuring premium grade "freshness" . We are glad to hear you enjoyed the hospitality provided. regards
by A verified traveler from Aiea, Hawaii
Posted 23 Nov 2019 on Orbitz
Talofa! This is by far one of my favorite part of my trip is this hotel. I’ve stayed here twice as me and hubby try to come here every year.
The hotel is out dated, but it’s on a island with limited resources that aren’t the same as the USA. I’m just grateful for the location and I’m looking outside the box it’s not the luxurious hotel that I want it’s the family feeling you get from the staff. On Savaii this hotel is special because of the people and the food is delicious too. I’ll be back in 2020 I’m looking forward to seeing everyone.
Comment from Hotel Management
15 Jan 2020 by Team Savaiian , Hotel Management
Thankyou for your kind words. We are so glad you enjoyed your time with us and on Savaii. Faafetai
by A verified traveler
Posted 21 Nov 2019
Staff are wonderful. Good location. Didn’t realise had family nearby.
Comment from Hotel Management
15 Jan 2020 by Team Savaiian , Hotel Management
Thankyou :) We are glad you enjoyed your time and found family
by A verified traveler
Posted 1 Nov 2019 on Hotels
It was our first stay at Savaiian Hotel. It’s a chilaxed place, suitable for us. We have
by A verified traveler from New Zealand
Posted 24 Aug 2019
We had 5 nights here. Lovely garden setting. Although property a bit tired What made our stay most enjoyable was the staff. From manager to bar/restaurant staff to house staff. Cheerful and helpful with great advice re rentals ferries sights.
by A verified traveler
Posted 17 Aug 2019
Best service in Samoa on our trip. A simple room that served our needs well while the place had thd feeling of being in a grand hotel.
by A verified traveler
Posted 6 Aug 2019 on Hotels
Accomodation was perfect. Staff super friendly and the food was amazing!
Comment from Hotel Management
12 Aug 2019 by Team Savaiian, Hotel Management
Thankyou. WE are so glad to hear you enjoyed your stay ! Faafetai
by A verified traveler
Posted 1 Aug 2019
Comment from Hotel Management
12 Aug 2019 by Team Savaiian, Hotel Management
Faafetai. We hope you enjoyed Savaii :)
by A verified traveler
Posted 21 Jul 2019
Staff were really friendly and helpful and food was really good. The grounds were beautiful but there was a little bit of rubbish lying around. Lovely place to stay.
Comment from Hotel Management
12 Aug 2019 by Team Savaiian, Hotel Management
Faafetai Tele lava (thankyou very much) for your lovely review. we hope you got to enjoy all the beauty of Savaii.
regards
by A verified traveler
Posted 30 May 2019 on Orbitz
Excellent staff who were always available to help!
Comment from Hotel Management
5 Jun 2019 by Team savaiian , Hotel Management
thankyou! Glad to hear you enjoyed your stay
