4/10 Poor
john
Jul 25, 2018
Disliked: Cleanliness, property conditions & facilities, room comfort
Not as good as I thought it was going to be
I don't know how they get their star rating but this is not a 4 star hotel. I would give it 3 at the most. On arrival it looks good from the outside but as our stay progressed the cracks began to show. The pool is open from 12 noon and was not properly clean, as the water was cloudy and the pool surround which was painted concrete did not appear to have been painted for a while, certainly not for this summer season. The lift was out of order and did not go all the way down to the lower level anyway which meant there was a flight of stairs to be negotiated down to the pool area, which could be a problem for someone with mobility problems. We booked half board but I would not recommend this option as the dinner options on half board are limited and not the best I have had anyway. The only waiter on duty was also serving at the bar which was in another room. He was trying his hardest and was a credit. Our room was small okay for one night no in-room safe and the fridge was noisy the TV was ancient and made a humming noise One of our bath towels had a hole in it and just about fell apart when I was using it. They provide towels for use by the pool for a deposit of 7 euros but you only get 5 Euros back when you return them.The pool bar wasn't open and the hotel bar was shut when I went there for a drink just before 5p.m.The tables in the bar were dirty. The breakfast was basic and some of the crockery was not properly cleaned. WiFi was poor and there was virtually no signal
john
Stayed 1 night in Jul 2018