Ratings based on 289 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Facility seems dated . People working seemed personable.
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Dear Gregory, thank you for sharing your feedback. We're glad to hear that you found our team personable and friendly. We acknowledge that our facility may be a bit dated, but we're continually working on improving to provide a better experience for our guests. We hope to welcome you again and provide a more comfortable and updated stay in the future.Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Dear Kendra, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted 3 Oct 2024
Had to wait about two hours at the lobby to get the key to my room. Unacceptable!!!!!
Also, I requested to change the reservation, I was told they couldn’t do it.
Not happy at all with this hotel.
Comment from Hotel Management
3 Oct 2024 by cc, Hotel Management
I'm sorry you weren't happy with your stay. We can NOT make changes to any 3rd party reservations, if you book through a 3rd party website the reservations come to us as is and adjustments simply cannot be made. Your wait however sounds unacceptable and we will be looking into this matter.
by A verified traveler from Jersey City
Posted 15 Sep 2024
You get what you paid for
Comment from Hotel Management
17 Sep 2024 by cc, Hotel Management
I'd like to apologize for your stay not being less than desirable.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by cc, Hotel Management
Thank you for staying with us and for the review!!
by A verified traveler
Posted 3 Sep 2024
The rug was sticky. They make a point to make your bed. Breakfast on picture online look like is not the same. They offer only eggs as protein. Cold cereal, waffles, yogurt, some sweets stuff, oatmeal, apple juice and orange juice. Fruit only banana..
Comment from Hotel Management
4 Sep 2024 by cc, Hotel Management
Thank you for staying with us and for your review. We will use this information to better serve our guests in the future.
by A verified traveler
Posted 25 Aug 2024
Very nice rooms. Clean
Comment from Hotel Management
25 Aug 2024 by CC, Hotel Management
Thank you for staying with us!! Hope to see you again soon!
by A verified traveler
Posted 17 Aug 2024
Ok
Comment from Hotel Management
20 Aug 2024 by Customer Care Team, Hotel Management
Dear Guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area, and to give you a better stay on a future visit. Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted 17 Aug 2024
Nice
Comment from Hotel Management
20 Aug 2024 by Customer Care Team, Hotel Management
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted 12 Aug 2024 on Hotels
Everything we wanted was provided and staff was friendly and helpful. Breakfast was average. Having an excellent Mexican restaurant in the same building was great.
Comment from Hotel Management
13 Aug 2024 by cc, Hotel Management
Thank you for staying with us!
