Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Due to the waterslide and Christmas holiday the pool area was very busy! Kids running down hallways and crowding the hot tub took a little away from our stay.
The breakfast options were very nice. The staff were very helpful and friendly.
This place was very close to our family and we will stay again.
Comment from Hotel Management
29 Dec 2024 by Tyler Blank, Front Office Manager, Hotel Management
Thank you for your thoughtful feedback! We’re thrilled to hear you enjoyed our delicious breakfast selection and that our team’s friendliness and helpfulness made a positive impact on your stay. It’s wonderful to know our location was convenient for visiting your family.We do understand how the holiday season and the popularity of the waterslide can lead to a more active atmosphere in the pool area. We’ll take your comments into account to help improve the experience during busy times. We can’t wait to welcome you back and provide another great stay with even more comfort and relaxation!
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Melinda, Hotel Management
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had an excellent stay with us. It's always our goal to provide a memorable experience, and we're delighted to know we met your expectations. We truly appreciate your support and look forward to welcoming you back for another great stay soon!
by A verified traveler
Posted 18 Dec 2024
Breakfasts were good. Other than that mediocre. One step above Motel 6
Comment from Hotel Management
19 Dec 2024 by Tyler Blank, Front Office Manager, Hotel Management
Thank you for sharing your feedback. We’re glad to hear you enjoyed our breakfast! However, we’re sorry to learn that the rest of your experience didn’t fully meet your expectations. We strive to provide a comfortable and memorable stay for all our guests, and your comments help us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a more exceptional experience in the future. Safe travels!
by A verified traveler
Posted 16 Dec 2024
Everything was great except for the fact that we were there for three nights and no one took the trash out of our room. We had to ask for clean wash cloths and towels. Other than that, everything was awesome. Friendly staff. The kids loved the pool with the waterslide.
Comment from Hotel Management
16 Dec 2024 by Melinda, Hotel Management
Thank you for taking the time to share your feedback! We’re so glad to hear that you had an overall great stay and that your kids enjoyed the pool and waterslide. It’s also wonderful to hear that our staff made a positive impression.We do sincerely apologize for the issues you experienced with housekeeping. This is certainly not the standard we aim to uphold, and we’ll be sure to address this with our team to ensure it doesn’t happen again. Your feedback is incredibly valuable, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Melinda, Hotel Management
Thank you so much for the perfect 5/5 rating! We're thrilled to hear you had an excellent stay and appreciate you taking the time to share your experience. It's always our goal to provide a top-notch experience for our guests, and we're glad we met your expectations.
by A verified traveler
Posted 1 Dec 2024
Great pool slide, signage is does not help much with finding it
Comment from Hotel Management
1 Dec 2024 by Tyler Blank, Front Office Manager, Hotel Management
Thank you Meg for your review! We're so glad you enjoyed the pool slide—it’s definitely a highlight for many of our guests. We appreciate your feedback about the signage and will share it with our team as we always strive to make the guest experience as seamless as possible. We hope to welcome you back soon!
by A verified traveler
Posted 29 Nov 2024
This is a fantastic property. Stayed here for the pool and water slide and it was worth it.
Comment from Hotel Management
29 Nov 2024 by Melinda, Hotel Management
Thank you so much for your kind feedback! We're thrilled to hear you had a great time enjoying the pool and water slide—it's always a hit with guests! We'll be sure to share your comments with the team. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Melinda, Hotel Management
Thank you for giving us a 4 out of 5 rating! We're glad to hear you had a good experience overall. We truly appreciate your insights and will continue working to improve in areas that can make your next stay even better. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
The property was clean and well maintained. The parking lot was difficult to maneuver in. The breakfast was as expected for a free breakfast, but the dining area was super warm.
Comment from Hotel Management
17 Nov 2024 by Tyler Blank, Front Office Manager, Hotel Management
Thank you for your feedback! We're glad to hear you found the property clean and well-maintained, and we're especially pleased that you enjoyed the warmth of the dining area—it’s great to know it added to your comfort during breakfast.We appreciate your comments about the parking lot and will take them into consideration as we look for ways to enhance the guest experience. If there’s anything else we can do to make your next visit even better, we’d love to hear from you. We hope to welcome you back soon!
