Ratings based on 408 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 24 Oct 2024
Great customer service, clean rooms.great place to stay
by A verified traveler
Posted 8 Oct 2024
Staff was great. Whirlpool was broke and TV & cable needed an upgrade.
Comment from Hotel Management
24 Oct 2024 by Maureen, Hotel Management
Please accept our sincere apology for the whirlpool being under repair during your visit. We do have a plan to upgrade our TV service. We hope you will stay with us again whenever your travels bring you back to Lock Haven. Sincerely, Maureen Dunn - General Manager
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Maureen, Hotel Management
We hope to see you again soon. Sincerely, Maureen Dunn - General Manager
by A verified traveler
Posted 8 Aug 2024
by A verified traveler
Hot Tub Out of Service
Posted 4 Aug 2024 on HotelsAll ok, except that the hot tub was not functional. My wife was very disappointed.
Comment from Hotel Management
5 Aug 2024 by Maureen, Hotel Management
So very sorry about the hot tub. Very seldom we will experience a mechanical failure which needs repair. I am so sorry that this happened during your stay! Sincerely, Maureen Dunn - General Manager
by A verified traveler
Posted 1 Aug 2024
Nice room, friendly staff, close to restaurants. Breakfast had REAL scrambled eggs and various other offerings. We made peanut butter and jelly sandwiches at breakfast to take with us on our trail hikes.
Comment from Hotel Management
5 Aug 2024 by Maureen, Hotel Management
We are delighted to know that you enjoyed your stay. Please come again soon. Sincerely, Maureen Dunn - General Manager
by A verified traveler
Posted 26 Jul 2024
I drove with my family after reserving through Expedia which during my search for a pet-friendly hotel gave me the Fairfield Inn & Suites only to be turned away at 3am with my beautiful King Charles Cavalier. We ended up staying at the Quality Inn about 28 minutes away, who were professional and warm with their greetings. I am a Bonvoy member and was appalled at the fact that the property shows as pet-friendly but is not.
Comment from Hotel Management
29 Jul 2024 by Maureen, Hotel Management
The Expedia site explicitly states that pets are not allowed.Sincerely,Maureen DunnGeneral Manager
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Maureen, Hotel Management
We are delighted to know that you enjoyed your stay.Sincerely, Maureen Dunn - General Manager
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Maureen, Hotel Management
We are glad to know you enjoyed your time with us! Please come again soon. Sincerely, Maureen Dunn - General Manager
