Ratings based on 709 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your insights, as they help us identify areas for improvement. We’re sorry to hear that your experience did not meet your expectations and would love to understand more about the specific aspects that fell short. If you are willing, please feel free to reach out so we can address your concerns personally. We hope you will consider giving us another chance in the future, as we would love the opportunity to provide you with a much-improved stay.
by A verified traveler from Kelvington
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by BCMInns General Manager Lloydminster, Hotel Management
Thank-you so much for the great review Stewart! We hope to see you again.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by BCMInns General Manager Lloydminster, Hotel Management
Thank-you so much for the great review Richard. We appreciate your business. Looking forward to seeing you again.
by A verified traveler
Posted 11 Dec 2024
Nice clean facility.
Comment from Hotel Management
12 Dec 2024 by BCMInns General Manager Lloydminster, Hotel Management
Thank-you so much for the great review Jason! we appreciate your business and hope to see you again soon.
by A verified traveler
Posted 9 Dec 2024
Great staff and service with a older property. Pool and slide were great, kids had an awesome time!
Comment from Hotel Management
9 Dec 2024 by General manager, Hotel Management
Thank-you so much Jeremy! We are pleased that the children had a fun time in our pool. hope to see you soon.
by A verified traveler
Posted 7 Dec 2024
Room is gross. Smells. Sheets and carpet are old and filthy.
Comment from Hotel Management
9 Dec 2024 by General manager, Hotel Management
I apologize that your stay did not meet expectations. although our hotel is older, we prioritize cleanliness. please consider contacting the manager. Thank-you for your review Abbie.
by A verified traveler
Posted 5 Dec 2024
Our door to enter the room was frozen and we couldn't enter the room. We had to get another room. Facility is outdated and needs renovations. Waterslide and pool were good.
Comment from Hotel Management
5 Dec 2024 by Guest Services, Hotel Management
We are so sorry to hear about that. Thank you so much for your feedback. Glad to hear you enjoyed the pool and waterslide
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by BCMInns General Manager Lloydminster, Hotel Management
Thank-you for sharing your feedback Kelsey. We are truly sorry to hear about your experience. Please feel free to contact us directly with any further comments, or concerns.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by BCMInns General Manager Lloydminster, Hotel Management
Thank-you so much for the great review Micah, we appreciate having you stay with us.
