Ratings based on 91 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2024
Rooms are basic but clean. All the hotel staff are really nice and friendly and the pool area is also very clean. However I stayed at the property with my 10 year old son and the hotel is surrounded by 3 large nightclubs. The bass from the music and shouting and screaming goes on until 6am. Obviously there is not much the hotel can do about this however I wouldn't recommend staying unless you are a party animal yourself
Comment from Hotel Management
3 Sep 2024 by Alex, Hotel Management
Good afternoon Mitchell,Thank you very much for taking the time to give us your opinion and rate your stay. We are proud that you have felt appreciated by our employees, and that you have positively valued the work of our cleaning team. Fortunately and unfortunately, we are located in the center of the town. Surrounded, as you say, by all the nightlife and sometimes this is not to everyone's liking. We are working to attract a more family-oriented public to our town, but it is a long process. Thank you very much again and have a nice day.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Nul
Comment from Hotel Management
19 Aug 2024 by Alex, Hotel Management
Bonjour FabienMerci pour votre évaluation. Nous aurions aimé que vous précisiez ce que vous avez aimé et ce que vous n'avez pas aimé dans votre séjour afin que nous puissions améliorer nos prestations. Bonne journée
by A verified traveler
Posted 12 Aug 2024
The cleaning staff was amazing and the breakfast staff was lovely didnt quite like the gentleman at the bar who saw me with my luggage after checking out as i was waiting for my kids he ushered me off the chairs even though i stayed at the hotel moments before hand and even when expalining he was still ushering me away like flies . Apart from that lovely welcome and stay
Comment from Hotel Management
13 Aug 2024 by Alex, Hotel Management
Good morning DuainiaWe really appreciate your review and the time you took to give us your opinion about our hotel.We are satisfied with everything you have said, but we deeply regret the incident with our bar worker. We will investigate it because this is not our work policy with our guests. Receive a cordial greeting and have a nice day! See you soon!
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Alex, Hotel Management
Bonjour M.LaurentMerci beaucoup pour votre évaluation.Nous espérons vous revoir bientôt.Bonne journée!
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by Alex, Hotel Management
Good morning Adrian!Thank you very much for your evaluation These things give meaning to our work! Thank you from the entire Maria del Mar team.
by A verified traveler
Posted 23 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by Alex, Hotel Management
Thank you very much for your review Philip
by A verified traveler
Posted 21 May 2024 on Hotels
Comment from Hotel Management
22 May 2024 by Alex, Hotel Management
Très bien mon ami! Quelle critique fantastique. Des gens comme vous donnent du sens à notre travail. Bonne journée et à bientôt
by A verified traveler
Posted 12 May 2024 on Hotels
Comment from Hotel Management
14 May 2024 by Alex, Hotel Management
Bonjour, nous devons seulement nous excuser. Je vous souhaite une bonne journée
by A verified traveler
Great location, average hotel.
Posted 9 May 2024 on HotelsThe hotel was clean enough, but definitely not four star. Very run down tired rooms with very little space, you had to shuffle side ways to get past the bed and unit. Big balcony but only two chairs no table to put your drink on. The room smelled odd when we arrived. Only one lift, so home check out we waited for the lift so long we had to walk 5 flours with our cases. Just glad we were only there one night.
Comment from Hotel Management
14 May 2024 by Alex, Hotel Management
Good morning Susan,Thank you very much for your evaluation. Your comments will help us continue improving our services. Have a nice day!
by A verified traveler
Posted 22 Apr 2024 on Hotels
Comment from Hotel Management
25 Apr 2024 by Alex, Hotel Management
Muchas gracias Nicolás por tu valoración Que pases un buen dia!
