Ratings based on 423 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bridgend
Posted 17 Aug 2024 on Ebookers
Lovely for a chilled week away. Central to bus to airport or barcelona etc. 5 mins to beach. Lots of food places within 5 min walk.
Comment from Hotel Management
21 Aug 2024 by Dirección, Hotel Management
Thank you for your feedback, we hope to see you again soon.
by A verified traveler
Posted 21 Jul 2024
Very clean and safe
Comment from Hotel Management
22 Jul 2024 by Dirección, Hotel Management
Thanks for your opinion.
by A verified traveler from Torrance
Posted 4 Jul 2024
as a vip member, i felt i was not treated fairly. none of the perks offered to a VIP guest was offered or acknowledged. Prior to my stay, I had been requesting to take off one night of my 3 day stay but management did not respond to expedia at all despite of several attempts. As I checked in, management said that they will not accommodate the one extra (last) night cancellation request because they will not have time to resell the room. Had they responded few days prior they would have!!! Overall communication from management was very poor. Will never go back!!!
Comment from Hotel Management
8 Jul 2024 by Dirección, Hotel Management
As our Front Desk Manager will inform you, we cannot refund the money of a reservation that we have not collected directly from us and for which we do not have the money, but you must understand that if all clients cancel without permission Booking and rescheduling will be made if the weather is bad, the hotel would be damaged, the hotel and the travel agency cannot assume the cost of cancellations when they are not justified.
by A verified traveler
Posted 28 Jun 2024
Really lovely hotel with friendly staff. Rooms were great but the aircon and fridge didn’t work. However I would definitely recommend for families or anyone who wants a quieter stay.
Comment from Hotel Management
28 Jun 2024 by Anna, Hotel Management
Dear customersWe are really happy about your good experience in our Hotel.We hope to have the opportunity to welcome you back son.Best regards
by A verified traveler
Posted 18 Jun 2024
Very good hotel. I would recommend without hesitations.
Comment from Hotel Management
19 Jun 2024 by Dirección, Hotel Management
Thanks a lot!!! We hope to see you again!
by A verified traveler
Posted 5 May 2024
My husband and I returned to Hotel Anabel after 53years. It was our 1st holiday together 1971. We were so glad we did. The family run hotel made such a fuss of us when we told them our reason for returning. The hotel is still fabulous. It is spotless and everything about it is high end. The bed, bedding and towels are what you would expect in a 5*. We loved our 4 days stay and it was very nostalgic for us. Thank you Anna (owner) for welcoming us back and for showing us all your old pictures of 1971. We will be back again and not leave it so long next time Denise & Neil
Comment from Hotel Management
7 May 2024 by Anna Maria, Hotel Management
Dear Denise &NeilIt was a real pleasure ,53 years after your first holidays in our hotel to meet you again.We trully appreciate your comments ,the best present for all of us is making your stay unforgettable memory.We hope to have the opportunity to welcome you again son.We wish you all the best.
by A verified traveler
Posted 28 Aug 2023
One off Best hotel in to Lloret to compared others which I been before. Room are modern clean. Rooms on 7th floor have superb view
Very friedly staff especially Manager and receptionist Gabriela. Definitely will be back in future.
Comment from Hotel Management
12 Sep 2023 by Anna, Hotel Management
Dear customerWe are really happy about your Good experience inour hotel and we thank you for taking some time to write this review.We hope to have the opportunity to welcome you again son.Best regards
by A verified traveler
Posted 10 Oct 2021 on Hotels
The reception staff particularly
Comment from Hotel Management
20 Oct 2021 by Anna, Hotel Management
Dear customers
Thank you for your good reaction and punctuation.
Best regars
by A verified traveler
Posted 4 Nov 2019
by A verified traveler
Posted 3 Oct 2019
Absolutely fantastic staff, clean hotel, nice big pool.
Comment from Hotel Management
3 Oct 2019 by Anna, Hotel Management
Dear customers
Thank you very much for your nice comments!
We hope to welcome you again in our hotel.
Best regards
