Ratings based on 108 Verified Reviews

4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Cosy room oozing with character.. The staff upon check-in (and check-out of course) were great.. helped us to our room, showed us everything we needed to know.. the room was spotless, luckily for me as I forgot mine, toiletries were provided, including shower gel and shampoo.. I was performing at a local event and was back late but that was absolutely fine and nice and easy upon getting back to my room. Will definitely stay again.
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Shower was outdated and took lightyears to warm up. Suffered from cold shower. Cleanliness was poor. Breakfast was bland.
5 out of 5
by A verified traveler

Posted 11 Aug 2024
The Cain Valley Hotel was atmospheric and cosy. Our evening meal was excellent and good value and service was very good. We hope to stay again some time.
4 out of 5
by A verified traveler

Mixed review

Posted 4 Aug 2024 on Hotels
We had no hot water in the shower for our 2 days stay, apparently due to lots of people showering at the same time yet tryed at midnight still no hot water. Note to hotel clean the plug hole in the sink its black with dirt. Found a dirty wet towel by the plugs near the kettle Room itself comfy. No much noise from the pub downstairs. Staff very friendly. Girls at breakfast service excellent. Food very hot and plentiful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024 on Hotels
4 out of 5
by A verified traveler

Posted 13 May 2024
Lovely quirky old hotel but bathroom layout poor, could do with removing bath and putting a shower only, it would be much safer. Reception lady at 2pm was very abrupt and just said “check in not till 3” we only wanted to let her know we had parked in the patrons only car park. Breakfast staff and checking out lady, lovely.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
Back to Hotel Details Showing Reviews 1 - 10 of 108 Next