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The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House

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Photo gallery for The Diplomat Hotel and Spa

Front of property
Point of interest
Indoor pool, sun loungers
Terrace/patio
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Experience the tranquility of The Diplomat Hotel and Spa, located close to Parc y Scarlets. Treat yourself to a rejuvenating spa treatment or enjoy breakfast at one of the 3 on-site restaurants. With an indoor pool, free in-room WiFi, and helpful staff you're sure to unwind.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
The current price is P7,765
P9,318 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Coach House Single Room (Annex Building)

Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Single Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Twin Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

View all photos for Coach House Executive Double Room (Annex Building)

Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Executive Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Premium bedding, desk, laptop workspace, iron/ironing board

Club Twin Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

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8.6 out of 10, Excellent, (757)
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P4,914 total
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About the neighborhood

Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Plas Llanelly House - 2 min drive
  • The Ffwrnes Theatre - 3 min drive
  • Parc y Scarlets - 4 min drive
  • WWT Llanelli Wetland Centre - 7 min drive
  • Oxwich Bay Beach - 43 min drive

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

Hotel near Plas Llanelly House
Located close to Parc y Scarlets and WWT Llanelli Wetland Centre, The Diplomat Hotel and Spa provides a terrace, a garden, and a hair salon. Treat yourself to a facial, a hot stone massage, or a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), a 24-hour front desk, and an elevator
  • A front-desk safe, a banquet hall, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on Feb 24, 2025 start from P 7,764.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Diplomat Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Diplomat Hotel and Spa?

Self parking is free at this property.

What time is check-in at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Diplomat Hotel and Spa?

Check-out is at 11 AM.

Where is The Diplomat Hotel and Spa located?

Located in the heart of Llanelli, this spa hotel is 1.2 mi (2 km) from Plas Llanelly House and 1.9 mi (3 km) from Parc y Scarlets. WWT Llanelli Wetland Centre and Kidwelly Castle are also within 9 mi (15 km).

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 136 out of 304 reviews
Rating 8 - Good. 99 out of 304 reviews
Rating 6 - Okay. 39 out of 304 reviews
Rating 4 - Poor. 20 out of 304 reviews
Rating 2 - Terrible. 10 out of 304 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Breda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices, friendly staff, big warm bedroom with comfortable bed. Plenty of parking. Leisure facilities decent.
Stayed 4 nights in Dec 2024

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must better impression and stay this time I am glad I went back . Staff helpful , facilities good . Would stay again
Stayed 1 night in Dec 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness
Nothing
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveler
This was a busy evening . Issues checking in which seemed to be related to Expedia but didn’t give me the best first impression , hotel very busy car park full , lots of events on which went on until late , no plug sockets by bed to charge phone or watch , room comfy but basic bathroom average . Pool warm and ok gym functional . Male staff member opened my door room whilst I was getting changed which startled me and was uncomfortable . Not sure I would go again .
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dave

Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay, staff really friendly, food delicious and great nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Amenities, property conditions & facilities
Room was enormous, very happy with it, we had a wedding there and it was great
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the worst hotel I have stayed but the worst value
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

maria

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lovely rooms but things not working in spa
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at a good Hotel.
We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Libby

Just a stop over for the horse racing at Fffos las, excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent restaurant
We stayed in this hotel for one night whilst travelling and it was a nice hotel. The room was spacious, although it was very plain, and there was plenty of free parking. We ate dinner in the restaurant and the food was excellent and reasonably priced. The bar area and terrace was also nice. The only negative was that there was no bath mat so the bath was slippery.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the Coach House and it was lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Siobhan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerwyn, Gloucester

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.
Stayed 1 night in Aug 2024

10/10 Excellent

Lukasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miss

Stayed 1 night in Jul 2024