Ratings based on 174 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Promenad, Hotel Management
Thank you for your review, although we feel it unfair seen as though you didnt stay with us.Your grievance is with Expedia and not ourselves as you booked a twin room for yourself and two children, which we clearly state in our terms and conditions, we do not allow.
5 out of 5
by A verified traveler

Posted 10 Aug 2024
Clean and friendly hotel - central to all amenities
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2021 on Hotels
4 out of 5
by A verified traveler

Posted 8 Jun 2021 on Hotels
Have stayed here before and location is fairly central on prom. Nice views of prom and pier/orme from room. Just breakfast and no parking provided but convenient hotel for most needs.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2020
5 out of 5
by A verified traveler

Great place to stay.

Posted 10 Mar 2020 on Hotels
Our stay at Promenad was excellent. Very good location on the seafront and close to all amenities. Great location for the theatre, as only about 300 yards away. Room was very clean and comfortable and the breakfast excellent. We loved the sea view. Well worth the small upgrade. Owners were extremely friendly and made us very welcome. Will definitely return in the future.
5 out of 5
by A verified traveler

Overnight stop

Posted 4 Mar 2020 on Hotels
I booked this hotel for my daughter and her partner who said that Iain and Martine were lovely hosts who were incredibly welcoming towards them when they arrived. The room was clean, comfortable and had an amazing view of the seafront. The breakfast was fantastic - Martine makes excellent scrambled eggs.
Comment from Hotel Management
5 Mar 2020 by Prom, Hotel Management
Martine and I are really pleased your Daughter and partner enjoyed themselves
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2020 on Hotels
5 out of 5
by A verified traveler

Excellent b&b great hosts

Posted 14 Oct 2019 on Hotels
We had a lovely stay at the Promenad and the owners Iain &Martine are so friendly and welcoming which makes the stay so much more enjoyable and we would definately stay here again.It is located on the promenade and room 4 had a great sea view.