Ratings based on 790 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Dec 2024
It was very comfortable and warm with friendly staff. A really good position for walking around the town and along the promenade. I enjoyed having the use of a swimming pool .
4 out of 5
by A verified traveler

Posted 11 Dec 2024
The imperial hotel was excellent friendly and attentive staff a very pleasant stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler

Posted 23 Nov 2024
It is all very four star!
3 out of 5
by A verified traveler

Posted 16 Nov 2024
The room is outdated and the rug should be replaced. There was NO air conditioning in the room, which made it uncomfortable for us to sleep.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
The hotel was so clean! It was really pleasing to see such a high standard of cleanliness :)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler

Posted 3 Nov 2024
At dinner last night my Wife asked me to rate the hotel. Considering I have been in the coach touring industry for 60 years I initially said the Imperial was there with the best. I then thought of the others, Hilton included, had second thoughts. I would put the Imperial Hotel, STAFF and location as THE TOPS of my list. Well done
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Staff were brilliant and room was fine but nothing special. Biggest problem was lack of parking space so I had to park on the street.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2024