Ratings based on 989 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
This hotel is in a fantastic area for view's and bars and restaurants The hotel itself is a bit worn but rooms were clean and the entertainment in the evening was good we had a buffet breakfast which was 12.00 ea h but worth it and the breakfast dining room was spectacular Thoroughly enjoyed our two night stay in llandudno
by A verified traveler
Posted 29 Nov 2024
Worth it for money paid.
by A verified traveler
Posted 23 Nov 2024
Excellent value for money. Clean and friendly. Don't expect luxury and you will be fine!
by A verified traveler
Posted 19 Nov 2024
Enjoyed our stay two nights. Staff and entertainment work hard. Area around outside the hotel needs cleaning up or some work. Also ceilings in some areas need plastering and painting.
by A verified traveler
Posted 13 Nov 2024
Although it is an older hotel, it still has grandeur and heritage. Ok it is dated and could do with a significant investment but this would probably be at the expense of the atmosphere. We both enjoyed it and the quirks like the creaky floorboards added to the experience and charm. A nice safe hotel that gives you a cuddle.
by A verified traveler
Posted 8 Nov 2024
Second time staying here. Some improvements on the balcony with fake grass and some seating nice touch. New upholstery on chairs downstairs. Greeted by beautiful tree in foyer. Staff friendly the only think I would say is on check in they could do with more than one person as someone had a query which took the attention of that member of staff away from checking in until it was resolved. Need a bell at the bar sometimes the member of staff is around the corner and you cannot see Joe they see you or they are away from the bar and your stood there until they come back. So something that alert front desk as well Other than that entertainment on singer on sort of like karaoke but he could sing.
Downside to this hotel is parking and lack of in general. You have to drop on to park outside the hotel as the spaces serve the hotels around. Towards the great Rome there are more parking spaces but again I’ve rarely seen any of these empty on this stay and previous. However you can park in the centre though still hard to find parking but not far to walk to the hotel.
All in all I would stay here again.
by A verified traveler
Posted 6 Nov 2024
Hotel was nice in general but the bedroom had a strong smell of bleach. The shower was freezing cold and wouldnt heat up at all. The hotel overall was ok for one night. There is also no parking available which i didn't mind but thought other people should be aware of this.
by A verified traveler
Posted 29 Oct 2024
The hotel is lovely the lobby is beautifully decorated for Christmas aswell we had a lovely stay the room was bigger than we expected and the beds were really comfortable and the kids loved the jacuzzi bath. We will definitely be returning this Friday for a longer stay 🙂
by A verified traveler
Posted 29 Oct 2024
The room and washroom was below average in terms of cleanliness, facilities, comfort. It was mentioned on itinerary that there will be free wifi, it was not. I expected a blue light card discount as I opened Expedia via blue light app.
by A verified traveler
Posted 21 Oct 2024
