Ratings based on 25 Verified Reviews

2.6 out of 5
25% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Does a job

Posted 31 Aug 2017 on Hotels
All in all this was a decent stop. The hotel is basic but clean. It's central to everything. Staff were pleasant. It's not 4star experience but you're not paying 4 star prices. I was happy with my stay.
1 out of 5
by A verified traveler

Never again

Posted 28 Aug 2017
The hotel is very old and out dated. The room was awful, wall paper half peeling off and then extra wall paper round the bed side cabinets also peeling off. Carpet had rips in it. Shower was extremely weak no pressure. Seriuosly not worth the £89 for one night. Cobwebs in the corners of the ceilings. Just a poor hotel. Needs serious renovation. Would not stay here again.
1 out of 5
by A verified traveler

Wasn't very nice

Posted 23 Aug 2017
Pros: Nothing
Cons: Every thing should improve
Location: Every thing on waking distance
Room was messy and too small for 3bed ,bathroom was dirty it was expensive
5 out of 5
by Martin

My Clan did know about a wonderful hotel

Posted 21 Aug 2017 on Hotels
Amazingly friendly ambience. Bonnie and John were excellent hosts who made you feel part of their family. They gave us a discount for arrival a day late and John went out his way in giving directions, sorting out our train journey back to Manchester and printing out our airplane boarding passes back to Belfast. Night porter Bach always had our key ready when we arrived back late most nights. Overall they made for a relaxed and enjoyable holiday. Thoroughly recommended for any visitor to lovely Llandudno. Martin Kelly
4 out of 5
Recommended
for Everyone
by A verified traveler from Horwich Bolton

Nice hotel

Posted 21 Aug 2017 on Ebookers
Pros: Very friendly and helpful staff
Cons: Just requires updating generally And attention to lift
Location: Great for beach shopping
Great for town. or beech good breakfast very friendly staff Reasonable parking
3 out of 5
by stuart

Posted 12 Aug 2017 on Hotels
Comment from Hotel Management
19 Aug 2017
Thanks glad you enjoyed your holiday
1 out of 5
by A verified traveler

Very unpleasant

Posted 5 Jul 2017
How this hotel could charge anything is a disgrace. Completely disgusting. The health board need to go there and shut the place down. Yuk!!!
Comment from Hotel Management
19 Aug 2017 by The twerpadvisor, Hotel Management
I suppose you want to stay for free, the health board is what exactly never read such utter nonsense in years.
4 out of 5
by Lynne

Pleasant staff

Posted 5 Jul 2017 on Hotels
Hotel staff are very friendly and polite, the hotel is in a great location. The building is looking a little tired inside and out. We were in room 25 which is at the very top of the hotel, the room was in a state of disrepair but clean enough for one night, the room is tiny with a sloping ceiling which you bang your head on if you are over five feet tall. Breakfast was nice, with local produce. Would go back to this hotel but not that room.
Comment from Hotel Management
19 Aug 2017
Sorry about the Low ceiling in that room owing to the windows being Dorma type, I can assure you most of them are very high victorian style, all rooms are being refurbished in turn, that floor is last I am afraid.
4 out of 5
by colin

Value for money

Posted 10 Jun 2017 on Hotels
Business trip, very convenient but not the ritz. Helpful service and get what you paid for.
Comment from Hotel Management
16 Jun 2017
pleasure having you stay, professional guests are always the best type of guest who know how to behave, what to expect and know value for money when they see it, thats why they keep coming back, the friday or saturday night "Brits abroad crowd and the frustrated interior designers who visit her once in a lifetime are the most destructive comments wise.
1 out of 5
by A verified traveler

Distgusting

Posted 30 May 2017
This hotel was awful would not recommend even to the homeless!!!!!!!!!!!!!!!!!
Comment from Hotel Management
16 Jun 2017 by john, Hotel Management
what you would know about homeless wouldn't fit on a postage stamp, since your so sure of your statement you hide behind anonymity I think we can safely ignore it as vexatious and a feeble attempt at revenge, I am fairly sure who you are and was too drunk to get up the stairs so we wont be too worried by this nonsense.