Ratings based on 45 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
The room we paid for was different from the picture. Instead of a sofa, a bunk bed was in the separate sitting area. The manager was not helpful saying it was not their fault fault that the picture was not updated and threatened to walk away instead of resolving the issue by accusing my husband speaking loudly at him. He suggested us pay for an upgrade. We refused and he downgraded us, but telling us he had upgraded us with no extra charge. I had seen the pictures of the types of room when i booked the hotel so i knew we were downgraded. The breakfast was not good. The room floor is severely slanted.
by A verified traveler
Posted 6 Aug 2024
by A verified traveler
Character Hotel
Posted 31 Jul 2024 on HotelsThe staff were amazing and helpful. I came to do my family tree research as my Great Grandfather was born in Llandovery as was his family. So nice to go to a few places where they were born and died.
by A verified traveler
Posted 17 Jul 2024
Convenient for walking in town
by A verified traveler
Posted 10 Jul 2024 on Hotels
by A verified traveler
Posted 5 Jun 2024 on Hotels
by A verified traveler
Worth a trip
Posted 26 May 2024 on HotelsVery nice stay, would return.
Floorboards in room a bit creaky and was worried about the noise I was making in the room below. A few stains on bedding, but overall a really relaxing stay and fantastic breakfast.
by A verified traveler
Posted 22 May 2024
Room small and stuffy. Bedside light flickered therefore couldn’t use to read at night. Dusty. Carpet marked and hadn’t been vacuumed. Television didn’t work properly. Mattress poor, every spring could be felt. White wine served in glass straight from dishwasher. It was so hot I could barely pick it up. The fish we had was overcooked and dry. Check out was very “Fawlty Towers “
by A verified traveler
Posted 1 May 2024
Very helpful staff
by A verified traveler
Posted 25 Apr 2024
Very friendly and professional staff.
