Ratings based on 526 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
InterContinental hotel is in a great location. Hotel is modern, great room and bed. Shout out to Timothej, the hotel concierge, he is passionate on his job, great recommendations on all the places to visit in Slovenia. Make great arrangements for our rental car and reservations for our special occasions. Kudos to Timothej. Highly recommend on this property in Slovenia and come by to say hello to Timethej. Thank you Timothej!!
Comment from Hotel Management
28 Oct 2024 by Guest Relations Team , Hotel Management
Dear Valued Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our great location, modern amenities, and comfortable accommodations. It’s fantastic to know that Timotej made such a positive impact on your stay with his passion and valuable recommendations for exploring Slovenia.We’ll be sure to pass along your kind words to him—he truly embodies our commitment to exceptional service. Thank you for recommending our hotel, and we look forward to welcoming you back for another memorable stay!Warm regards,
by A verified traveler
Posted 8 Oct 2024
The reception staff is sub par, I asked Stefan at the front desk to put in my IHG number to my reservation and he was annoyed, not knowing I understood slovenian he complained to his colleague about me. At check out they forgot to book my taxi and was late to the airport.
Comment from Hotel Management
9 Oct 2024 by Guest Relations Team, Hotel Management
Dear Mr. Julio, Thank you for your feedback, and please accept our sincerest apologies for the disappointing experience you had with our reception team. We deeply regret that you felt unwelcome and that the situation with Stefan was handled unprofessionally. This is certainly not the level of service we strive to provide, and we will address this matter with the team to ensure such incidents do not happen again.We also apologize for the inconvenience caused by the taxi booking issue at checkout. We understand how important timely transportation is, especially when traveling to the airport, and we will review our procedures to prevent this from happening in the future.We appreciate you bringing these matters to our attention, and we would love the opportunity to make it up to you on your next visit. Please feel free to contact us directly, and we’ll ensure your stay is seamless and enjoyable.Best regards,Guest Relations Team InterContinental Ljubljana
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Guest Relations Team, Hotel Management
Dear Mr. Arturo,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,Guest Relations Team InterContinental Ljubljana 059128000 ljuha.info@ihg.com
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Guest Relations Team , Hotel Management
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us.Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,
by A verified traveler
Posted 27 Sep 2024
Very good hotel and very good staff.
I coincidentally ended up staying during peak time, I think. So could not enjoy some facilities. But it’s a good hotel!
Comment from Hotel Management
28 Oct 2024 by Guest Relations Team , Hotel Management
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us.Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
28 Oct 2024 by Guest Relations Team , Hotel Management
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us.Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
28 Oct 2024 by Guest Relations Team , Hotel Management
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us.Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,
by A verified traveler
Posted 19 Sep 2024
Clean, beauty, space, convenient and excellent spa!
Comment from Hotel Management
28 Oct 2024 by Guest Relations Team , Hotel Management
Dear Valued Guest,Greetings from InterContinental Ljubljana!It brings us great joy to hear that you enjoyed your stay with us.Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review.We hope to have the pleasure of welcoming you back to our hotel very soon!Best regards,
by A verified traveler from Kitchener
Posted 16 Sep 2024
Got a great upgrade corner room
Comment from Hotel Management
30 Sep 2024 by Guest Relations Team, Hotel Management
Dear Mr. Brad, Thank you for your feedback! We're delighted to hear that you enjoyed your complimentary upgrade to a corner room. It's always a pleasure to enhance our guests' stays when possible, and we're thrilled you had a great experience.We hope to welcome you back for another memorable visit soon!Best Regards, Guest Relations Team
by A verified traveler from valdosta
Posted 14 Sep 2024
Very nice hotel in a very good location . Wish we stayed more days.
Comment from Hotel Management
15 Sep 2024 by Guest Relations Team, Hotel Management
Dear Ms. Manjula,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated our fantastic location. It’s always great to know when guests wish they could extend their visit—it means we’re doing something right!We’d love to welcome you back for a longer stay next time. Looking forward to seeing you again soon!Best Regards,Guest Relations Team
