Ratings based on 983 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Sep 2024
A great stay, everything was awesome and the breakfast buffet was top notch. There was just a small problem with my key not working. They said they’d fix it which didn’t but the next day it was working. Other than that highly recommend it.
3 out of 5
by A verified traveler

Posted 13 Sep 2024
The staff is very nice and the breakfast is good, but the room…..very old!!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2024
4 out of 5
by A verified traveler

Posted 27 Aug 2024
Location is definite plus. The hotel's central location makes it easy to explore the city on foot. While the location is convenient, the hotel's amenities leave something to be desired. The limited number of elevators can lead to long wait times, especially during peak hours. The chaotic and uninformed behaviour of the staff could not be overlooked. This was particularly evident during breakfast, where basic items like cups and forks were frequently missing. There were enough people there, but I had the feeling they were running without a plan. The check-out process was also disorganized, with staff seemingly unaware of the charges associated with the room. While the hotel's location is a strong point, the subpar service and limited amenities make it difficult to recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024 on Hotels
2 out of 5
by A verified traveler

Posted 13 Aug 2024
It was rated 4stars and I would say it’s 2stars, has no fridge in the room, no parking spot was available, the lift takes forever, the room is quite plain and the sofa bed was to small.
2 out of 5
by A verified traveler from Westport

Posted 20 Jul 2024
Bad service My room got flooded with a huge wster leak from 10th floor They did not help at all I was checking out same day and I had to take a flight with Wet Shoes and no socks This is called a bad service Z Sukun Westport CT USA
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2024 on Hotels
Back to Hotel Details Showing Reviews 1 - 10 of 983 Next