Ratings based on 935 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
We stayed here twice. The first time was good. We had room 310. The second time was not so good. We got room 411. There were small gnats everywhere on the ceiling coming from behind the wall a paper. The 4th floor hallway was visibly in bad condition. We were moved to the 8th floor which was basic and visibly needed to be painted. Seems the 3rd floor was the best floor. Breakfast is basic. The only hot items are bacon and eggs. There isn’t much in the area. Staff will call taxis and restaurants for you.
by A verified traveler
Posted 4 Oct 2024
Hotel Max is out of the convenience of the city area. It’s in an industrial area that had grafetti all over the parking lot area. Didn’t feel safe staying in this hotel. Drove through the town and couldn’t find a place to park to see port area or have lunch. Left the area, didn’t even try to stay and drive to Florence.
by A verified traveler
Posted 23 Sep 2024
We loved that the property was in a really nice location. Close to restaurants and the Pisa tower itself.
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Great bed - poor reception staff
Posted 10 Aug 2024 on HotelsVery comfortable bed and quiet rooms. But front office staff have had customer service bypass operations! Not friendly or pleasant at all unfortunately
by A verified traveler
Posted 5 Aug 2024
Great hotel little bit outside of the city
by A verified traveler
Posted 28 Jul 2024
Amazing staff
by A verified traveler
Posted 11 Jul 2024 on Hotels
by A verified traveler
Posted 3 Jul 2024
Clean hotel
by A verified traveler
Posted 21 Jun 2024
All staff are lovely and helpful. Everything was kept clean. We felt at ease and comfort for the whole stay.
