Ratings based on 796 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
My family and I loved all of the hotels perks!!
by A verified traveler
Posted 22 Nov 2024
Everyone was so nice. Especially Dex. Definitely will come back. Would have liked to see some Christmas decorations though.
by A verified traveler
Posted 13 Nov 2024
The desk workers and housekeepers are exceptional. They are super nice and accommodating. We’ve traveled all over the world and always compare the hotel staff to this hotel’s staff. They are wonderful. Five stars to them all.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Noisy, could hear people and vehicles outside the third floor room
by A verified traveler
Posted 5 Nov 2024
Marriott…., what has happened??? This used to be a beautiful, well run property. Marriott logo lights on the building burnt out, carpets ripped, elevators filthy, room very outdated, and I was afraid to try food at your restaurant. You are better than this.
Comment from Hotel Management
7 Nov 2024 by Lisa, Sales, Hotel Management
Thank you for feedback, without it, we cannot continue to improve our services.
by A verified traveler
Posted 20 Oct 2024
Uncontrollable noise and partying on the floor until 1 am.
Toilet was iffy.
Comment from Hotel Management
21 Oct 2024 by Lisa, Sales, Hotel Management
We are sorry to hear of your recent experience, thank you for your feedback.
by A verified traveler
Posted 13 Oct 2024
I come to Michigan every year. I usually stay at this hotel or the courtyard. There wasn’t any coffee in the lobby. When I asked I was told that they don’t put it out on the weekends. People were very loud. I could hear yelling and banging. Finally, it was out dated.
Comment from Hotel Management
21 Oct 2024 by Lisa, Sales, Hotel Management
Thank you for feedback, without it we cannot continue to improve our services
by A verified traveler
Posted 10 Oct 2024
there were spiders in my room and other flying insects
Comment from Hotel Management
21 Oct 2024 by Lisa, Sales, Hotel Management
Thank you for your feedback, without it, we cannot continue to improve our services
by A verified traveler from Grand Haven
Posted 8 Sep 2024
Great value in convenient location
Comment from Hotel Management
12 Sep 2024 by Lisa, Sales, Hotel Management
We are happy you enjoyed your stay!
