Ratings based on 8 Verified Reviews

3.1 out of 5
100% of guests recommend
3.0 Room cleanliness
2.9 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 3 Jan 2024 on Hotels
worst ever!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2023
4 out of 5
by A verified traveler

Better inside than outside

Posted 30 May 2023 on Hotels
The room was clean and well equipped. In Livingstone/Victoria Falls having an air con is essential and the one in my room worked well. Having a mini-fridge and a desk in the room was also very useful for me. The bathroom was clean and I had hot water in the shower. The entrance to the property and the outside of the buildings does need some attention – the friend who dropped me off there wasn’t sure if it was OK to leave me there. The pool water was quite green on the day I was there – I didn’t swim. The wifi was poor. I could send messages & browse websites but making calls or watching videos were not possible. Thankfully data is cheap in Zambia so I got myself a sim card and 2GB of data for K30 (US$1.50) at the Airtel shop. I had to pay extra for breakfast. I think they need to update their listing to show that breakfast is not included. It’s a short walk to a nearby grocery store (Shoprite) and restaurants. Try Kubu café for good coffee.
Comment from Hotel Management
14 Jun 2023 by Management, Hotel Management
Thank you very much for your feedback.We have already enaged our mantainance team to look at improving the outside appearance.We Look forward to seeing you here again soon.
1 out of 5
by A verified traveler

Never stay here😡

Posted 3 May 2022 on Hotels
It's a pathetic place. Not sure how Hotel.com has approved this. This shows the standard of Hotel.com has been deteriorating. Hope, someone will blacklist this property.
2 out of 5
by A verified traveler

Posted 1 Oct 2018 on Hotels
Amenities were rather basic and the airconditoner did not work. The location though was close enough to good restaurants and shops
Comment from Hotel Management
4 Oct 2018 by Op, Hotel Management
Thank you very much for staying and for your valuable feedback. We just entered the hot season and we are currently working servicing the air-cons. We will follow up on our current set up of amenities to try and improve. Thank you very much once again
5 out of 5
by A verified traveler

Trevlig vistelse

Posted 12 Oct 2019 on Hotels
Trevlig och hjälpsam personal, fantastiskt med pool utanför rummet! Att Zambia har begränsat elproduktionen för tillfället kan man inte klandra lodgen för!
Comment from Hotel Management
14 Oct 2019 by Miyanda, Hotel Management
Thank you very much Ann. It was a great pleasure hosting you and we miss you already. We hope you come back soon. Many thanks!
2 out of 5
by A verified traveler

richland motel

Posted 4 Aug 2018 on Hotels
kakkerlak in kamer geen verse handdoek tenzij ik er om vroeg warm water liet het geregeld afweten kans op muggen geen wifi tv in lounge stuk geen toiletpapier in toilet slechts 4 kanalen op tv geven hun motel een zeer hoge ranking ( 42 dollar per nacht !) oploskoffie bij ontbijt
Comment from Hotel Management
9 Aug 2018 by Homestead, Hotel Management
Dear Annie-marie, Thank you very much for your feedback. we take every feedback from our guest very seriously. Thank you also for having chosen Richland lodges. We have called for another fumigator to clear roaches. Our maintenance and housekeeping team have since been tasked to attend to the raised issues and give a report. Our current rates much lower than our competitors and not as stated. Many thanks and regards.