Ratings based on 235 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
If you’re used the Marriott brand standards, this is a bit scaled down. I was thrown by the can of insecticide left in the room for guest use. But still a lovely property.
Comment from Hotel Management
23 Oct 2024 by General Manager, Hotel Management
Dear Katherine,Thank you for staying with us at Protea Hotel by Marriott Livingstone and sharing a review. We appreciate your positive feedback.Please accept our sincere apologies for falling short to meet your expectations. Kindly note the can of insecticide is for any mosquitoes that might enter your room. We do have mosquito nets and gauze on all windows at the hotel. It was our pleasure to accommodate you and we look forward to welcoming you back.Kind regardsTanya S.
by A verified traveler
Posted 10 Jul 2024
Appreciated the quiet and relaxing atmosphere and a chance to reset after a very busy few weeks of traveling
Comment from Hotel Management
11 Jul 2024 by General Manager, Hotel Management
Dear Laura,On behalf of the entire Hotel TEAM, It was our pleasure to welcome you to Protea Hotel by Marriott Livingstone. Thank you for taking the time to share your experience with us. Once again, thank you for choosing our Hotel, we look forward to welcoming you back again soon.Kind regardsTanya S.
by A verified traveler
Posted 25 Jun 2024
Hotel was very nice, I was impressed.
Comment from Hotel Management
29 Jun 2024 by General Manager, Hotel Management
Dear Richard,On behalf of the entire Hotel TEAM, It was our pleasure to welcome you to Protea Hotel by Marriott Livingstone. Thank you for taking the time to share your experience with us. We appreciate the positive feedback.Once again, thank you for choosing our Hotel, we look forward to welcoming you back again soon.Kind regardsTanya S.
by A verified traveler
Posted 17 May 2024
Beautiful and comfortable stay for 2 nights. The only thing that people should be aware of is the amount of mosquitos and bugs that might also show up in rooms. The hotel offers mosquito nets and bug spray, it's just a bit of an adjustment to handle that part.
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Jumana,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our TEAM who hvae taken note. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,T. Stephens
by A verified traveler
Posted 16 Mar 2024
There was a colony of spiders in our bed room that we found out in due time and requested a different room which they obliged; other than that it was a good stay
Comment from Hotel Management
20 Mar 2024 by General Manager, Hotel Management
Dear atif,We appreciate you choosing to stay with us for your travels and sharing a review. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have taken note of your comments, which will be addressed by management.It was our pleasure to accommodate you and we hope to have another opportunity to better your experience with us Kind regardsTanya S.
by A verified traveler
Posted 8 Mar 2024
Our stay was awesome because the hotel is like a boutique hotel and all the staff are excellent from the front desk to the cleaners Maintenance and of course the waiters.
I must give praise to the 2 barmen Dominic and Jerome who provided the most excellent service thorghout our stay .
Our thanks also go to the tours and trips we took thanks to the in-house travel shop
We will definitely be back soon
5 star experience
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by General Manager, Hotel Management
Dear TomThank you for your review.On behalf of the entire hotel TEAM. It was our pleasure to welcome you to Protea Hotel by Marriott Livingstone.Kind regardsTanya S.
by A verified traveler
Posted 17 Feb 2024
Beautiful garden, quiet considering its proximity to Livingstone. Decor very tasteful. Extremely happy and obliging staff.
Limited options for vegetarians
Comment from Hotel Management
20 Feb 2024 by General Manager, Hotel Management
Dear Penelope,GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS expectations. Your comments are therefore much appreciated and we hope to have the privilege of welcoming you back to Protea Hotel by Marriott Livingstone again soon.Kind regardsTanya S.
by A verified traveler
Posted 9 Feb 2024
The ambient surroundings
Comment from Hotel Management
12 Feb 2024 by General Manager, Hotel Management
Dear DominicThank you for your positive feedback regarding your recent stay with us. We are delighted to receive your compliments about the hotel.It was our pleasure to accommodate you and we look forward to welcoming you back again soon.Kind regardsTanya S.
by A verified traveler
Posted 11 Sep 2023 on Hotels
It’s a very comfortable hotel with a friendly and helpful staff.
Comment from Hotel Management
12 Feb 2024 by General Manager, Hotel Management
Dear ClaudiaThank you for your positive feedback regarding your recent stay with us. We are delighted to receive your compliments about the friendly and helpful STAFF.It was our pleasure to accommodate you and we look forward to welcoming you back again soon.Kind regardsTanya S.
