Ratings based on 9 Verified Reviews

3.4 out of 5
4.0 Room cleanliness
4.2 Service & staff
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Newton

Posted 18 Nov 2024
Staff was friendly hotel was clean and new
1 out of 5
by A verified traveler

Posted 17 Nov 2024
I made a reservation, tried to check in, and they’re sold out. LikeWTF, get your computers fixed
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
4 out of 5
by A verified traveler

Posted 16 Oct 2024
Looks and feels brand new… The bed was super comfortable comfortable.. The AC was super-loud No iron and board in the room..
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2024
2 out of 5
by A verified traveler from Bardstown

Posted 23 Sep 2024
Facility seemed nice. When we walked in there were four staff standing behind the counter and seemed annoyed at our presence. One was wrecking a Whataburger. Rooms are bare bones, rented two rooms and had almost a full roll of toilet paper between the two. Bugs in the shower and the sink, had to clean it ourselves. Zero amenities other than a basic gym. Or even a coffee pot, no included breakfast, and told the staff which credit card to run and they ignored me and ran it on the one I told them not to use. No vending, nothing except a very expensive restaurant/bar. All this for $200 a night. I will never ever stay here again and will recommend others use Holiday Inn Express in this town. Very disappointing.
4 out of 5
by A verified traveler

Posted 5 Aug 2024
Great service from the front desk as well as restaurant staff. Only reason it doesn't get 5 stars is because the 3 days I was there we never got housekeeping services even with the "maid service please" sign as well as there isn't a pool. I understand if they are short staffed though, and couldn't have the housekeeping . Overall, a wonderful stay.
Comment from Hotel Management
7 Aug 2024 by Val, Hotel Management
Hello, Rachael.Thank you so much for your feedback! it is greatly appreciated. We will use this to further improve with our staff. Please come and stay with us again!
4 out of 5
by A verified traveler from Bruchsal

Posted 16 Nov 2024
Wie erwartet unter neuer Leitung qualitativ sehr gut und für die Durchreise perfekt!
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