Ratings based on 619 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from kennett
Posted 13 Nov 2024
by A verified traveler
Posted 29 Dec 2022
This place needs a serious update. Our shower had rust all along the bottom. Sink was dirty and had hair in it. Toilet kept running. There was a bug crawling on the nightstand. Elevator was not working…. The list goes on. I would not recommend this place unless they hired some more help & underwent a remodel.
by A verified traveler
Posted 28 Dec 2022 on Orbitz
The elevator is out of order. The night guy who is a young person, did not take out the old coffee and make fresh before he left. He made bacon and sausage but did not make the eggs or the gravy! Nor was there any hot water for the tea. Also, our tv has been converted to Spanish and your staff was unable to convert it back. So we could not watch the news or wind down. You couldn’t even click on those channels to watch them in Spanish if you wanted too. I believe your cleaning crew is using that room for their breaks whatever. Your front desk lady tried her best to fix it but she couldn’t get the tv to work either. This property needs some qualified help. Clean otherwise.
by A verified traveler
Disappointing
Posted 25 Dec 2022 on HotelsElevators didn’t work and our room was in the 3rd floor. Ice makers didn’t work. No toilet paper holders. Under construction. Almost no food on the breakfast buffet. Dirty. Stained pillows.
by A verified traveler
Posted 16 Dec 2022
The promised breakfast wasn't available. The elevator didn't work. The couch in our was completely wore out.
One of the lights in the bathroom didn't work. The microwave worked once, then tripped a breaker. I won't be staying there anytime soon.
by A verified traveler from Corpus Christi
Posted 11 Dec 2022
Horrible. The elevator was not working in which you failed to notify me. Had a difficult time climbing 3 flights off stairs. I have respiratory issues. Not happy about this at all. Toulet seat dirty and hairs on thre wall. Parking very limited due to all the construction material and construction trucks taking up the space. Will never stay there again. The bed was hard and pillows had no support
by A verified traveler
Disappointed
Posted 10 Dec 2022 on HotelsI had to move rooms 3 times for a one night stay. 1st room, locks didn't work and couldn't get in the room. 2nd Room, TV was broke, and 3rd room was ok, ac didn't work well.
by A verified traveler
Posted 8 Dec 2022
Staff was friendly and hardworking
WiFi was down the whole week, elevator down before and during our stay, may be due to remodeling efforts
by A verified traveler
Posted 6 Dec 2022
Options are limited in this small town. Arrived at check-in around 10pm. No one there to check me in. Waited for about 10 minutes then when the attendant arrived, he notified me that the elevator wasn't working and I was on the 2nd floor. Insane to have to make multiple trips upstairs since I had multiple bags and had a hurt back, so I asked if they had a room downstairs. They said yes, but it would be an upcharge. What? You're elevator is broken, so to accommodate me, for your broken elevator, I had to incur an upcharge to stay downstairs??? This is the type of service that drives customers away. Since I pre-booked from Expedia, it was non-refundable, so I paid the upcharge. I'll be back frequently to this town for business, but I won't be booking here.
by A verified traveler
Posted 29 Nov 2022
Rooms very dirty, pipes burst in walls in the both rooms.
Put me in a room that was not supposed to be booked because of plumbing issues and the room they put me in the pipes burst in walls. Elevator had been out for a log time and it was very hard bringing all items up flights of stairs. Night crew and Manager rude and disrespectful.
Trash and debris in hallways. It was a Hotel stay from HELL!!!
