Ratings based on 8 Verified Reviews

2.4 out of 5
2.9 Room cleanliness
2.4 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Carmen

Great if you are just sleeping overnight

Posted 21 Apr 2017 on Hotels
This hotel is very close to Rio Dulce. Very nice pool with a small restaurant. The employees are very nice and helpful. The rooms need updating. Decor and tv were very old. If you are just driving through and need a place to relax outside and just sleep, this is the place. If you are looking for modest to luxury stay and amenities, this is not it. Overall, this place is an ok place.
2 out of 5
by vijaya

Posted 21 Jan 2017 on Hotels
Your booking did not reach hotel. Hotel could not identify your confirmation number. Hotel made me to pay 435 quatzels. Do not know how they calculated. Appreciate your reply.
2 out of 5
by Gregory

Posted 8 Jan 2017 on Hotels
Hotel is a little ways out of town but taxi and bus both very economical. It is near the main tourist attraction which is San Felipe Castle but not near the lake. Service wasn't worth writing home about. Stayed two days and did not ask if we wanted clean linens/towels. Room was small. Biggest complaint was that the wifi was agonizingly slow and, in fact, there was none for almost one whole night. Reported it but nothing was done. Restaurant: food was good and prices in line but service was slow. I wouldn't stay here again.
2 out of 5
by A verified traveler

Hotel caro sin nada relevante

Posted 17 Apr 2017 on Hotels
El precio bastante elevado para una habitación con mal olor en el baño, se salía el agua del lavamanos....
2 out of 5
by Juan Pablo

Muy caro

Posted 18 Jan 2017 on Hotels
Muy caro para lo que ofrecen, no tienen sabanas las camas
1 out of 5
by Jorge Luis

Posted 22 Dec 2016 on Hotels
la atención, el servicio y la limpieza pésimos. tuve mejor servicio en un hotel de 50 quetzales
3 out of 5
by A verified traveler

Mala relación calidad precio.

Posted 5 Dec 2016 on Hotels
La habitación bastante medíocre, sucia, descuidada, las áreas comunes están un poco mejor, tiene un amplio estacionamiento, cerca del castillo y de la zona de renta de lanchas. Esperaba mucho más por ese precio.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2016 on Hotels
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