Ratings based on 196 Verified Reviews

4.3 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 15 Apr 2020
Comment from Hotel Management
16 Apr 2020 by maria, Hotel Management
grazie
5 out of 5
by A verified traveler

Posted 20 Jan 2020 on Hotels
Comment from Hotel Management
26 Jan 2020 by MARIA , Hotel Management
MARIA DI CUORE
4 out of 5
by A verified traveler

Posted 5 Sep 2019 on Hotels
Excellent view from balcony Breakfast was great Too far out of city
Comment from Hotel Management
21 Nov 2019 by maria, Hotel Management
grazie di cuore
5 out of 5
by A verified traveler

Rally hotel

Posted 26 Jun 2019 on Hotels
Very friendly service , clean rooms. Great breakfast. It is a little way out of the centre but only short drive
5 out of 5
by A verified traveler

Posted 23 Mar 2019 on Hotels
Comment from Hotel Management
25 Mar 2019 by maria, Hotel Management
grazie di cuore
5 out of 5
by A verified traveler

Posted 13 Mar 2019
The hotel is great. Very good spa area. The junior suite is very big! The ski lift 200 meters from the hotel
Comment from Hotel Management
25 Mar 2019 by maria, Hotel Management
Grazie di cuore
5 out of 5
by A verified traveler

Friendly hotel

Posted 4 Mar 2019 on Hotels
The hotel staff was very friendly/service oriented and met us at the car and helped with the luggage. The hotel is close to one of the ski areas in Livigno only 5-7 min walk. To get into the city you need to take a bus but the stop is only a couple of min walk from the hotel. The bus to the city takes 10-15 min. There is a spa in the hotel which is not included in the price but only costs you 5 Euro. Breakfast is really great a lot of good healthy options. We were not very happy with our dinner at the hotel but the staff was very receptive of the criticism and handle it very professionally. We might only have had some bad luck with our choice. I definitely recommend this hotel.
Comment from Hotel Management
25 Mar 2019 by maria, Hotel Management
Grazie di cuore
5 out of 5
by A verified traveler

Posted 3 Jan 2019
The staff and manager are very helpful. They are trying their best to assist with guests requests
Comment from Hotel Management
1 Feb 2019 by maria, Hotel Management
grazie
3 out of 5
by A verified traveler

Meh

Posted 31 Dec 2018 on Hotels
Thin room walls , cold swimming pool, paid spa entrance, noisy house keeping , overpriced. Nice location but Wouldn’t recommend
Comment from Hotel Management
1 Feb 2019 by maria, Hotel Management
grazie
5 out of 5
by A verified traveler from Australia

Posted 22 Dec 2018
Staff make the hotel and the staff here are outstanding. Always eager to help. Room was a little tired, cobwebs in the corner but otherwise very clean and comfortable. I know the hotel cannot control it but the noise from adjoining rooms both to the side and above was excessive. Not exactly ski in ski out as I was led to believe but a 5-10 minute free bus runs every 10 mins or so which was great and free storage for ski equipment. Great breakfast with much on offer and lots of cakes
Comment from Hotel Management
1 Feb 2019 by maria, Hotel Management
grazie