Ratings based on 5 Verified Reviews

2.4 out of 5
3.0 Room cleanliness
2.5 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Don't do it!

Posted 20 May 2024 on Hotels
Shabby run down accommodation with very poor communication from the owner. I was locked out of my accommodation on the first night and had to sleep elsewhere on a couch because the auto key arrangements were not made and I could not gain access to my room. This property needs to be qualified as suitable with the advert of the property being very misleading.
Comment from Hotel Management
20 May 2024 by Owner, Hotel Management
We communicated with this guest via Expedia App and waited till 1am for him to return which he didn't and we didn't hear a knock either. For some reason he never received a digital door key but we then provided an RFID key which resolved the issue. His card also failed when it came to payment and we are awaiting payment still ??
4 out of 5
by A verified traveler

Posted 27 Mar 2023 on Hotels
Comment from Hotel Management
28 Mar 2023 by Woodard House, Hotel Management
Hi Jose, We're glad to hear you enjoyed your stay. Hope to see you again soon.
1 out of 5
by A verified traveler

Mess

Posted 21 Nov 2022 on Hotels
Its not a hotel it was a building site. We got asked by email what time we were arriving so told them 5pm got to the house building site. The door was unlocked opened it and yes a building site. So checked my emails again to see a email saying to find somewhere else as they had doubled booked i think that was a nice way of saying we are a building site. Took over an hour on the phone the next day to get a refund of hotels.com
2 out of 5
by A verified traveler

Disappointing

Posted 15 Aug 2022 on Hotels
This is not a Hotel, this is basically an AirB&B with escalated prices for a room with shared bathroom and shared also with owner. The owner was nice enough but we paid £97 for night (not worth it) compared to £65 at Ibis hotel in Liverpool (Albert Docks) - air conditioning, own bathroom and much more comfort. This ‘Hotels.com’ need to vet what people are offering. I am actually quite offended by what I was offered and will now use other sites to book ACTUAL hotels!
4 out of 5
by A verified traveler

Posted 30 May 2022 on Hotels
Great to stay here for the weekend. Grant great host drove us in to Anfield first day . Comfortable bed Easy access Great location Quiet
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