Ratings based on 548 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 16 Dec 2024
Initially the hotel had issues with check in and took over a hour. Our bed had broken springs and shower was broke. Would never stay again. Needs lots of updating.
by A verified traveler
Posted 12 Dec 2024
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Sandi Bridge - Customer Service, Hotel Management
So glad you had a great stay with us! We hope to see you again!
by A verified traveler
Posted 9 Dec 2024
The breakfast was nice.
Having 2 bedrooms and bathrooms was great.
We needed more seating for eating.
Couch was very uncomfortable.
The king bed sheet had large dark stains, unable to use the bed.
Furniture and flooring should be updated.
Comment from Hotel Management
9 Dec 2024 by Sandi Bridge - Customer Service, Hotel Management
I am sorry there was an issue with the room. Was the front desk able to help you? I hope that you will give us another opportunity when you visit the Syracuse area.
by A verified traveler
Posted 1 Dec 2024
A little difficult to find one i got to the address. Name of hotel not visible from street.
Comment from Hotel Management
2 Dec 2024 by Sandi Bridge - Customer Service, Hotel Management
Thank you for staying with the Staybridge Suites Syracuse/Liverpool!
by A verified traveler
Posted 27 Nov 2024
Very clean... very quiet and the breakfast buffet was awesome!
Comment from Hotel Management
2 Dec 2024 by Sandi Bridge - Customer Service, Hotel Management
Glad you enjoyed your stay!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Sandi Bridge - Customer Service, Hotel Management
So glad that you enjoyed your stay with us! We hope to see you again!
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Sandi Bridge - Customer Service, Hotel Management
We are so glad you enjoyed your stay! Thanks so much for staying at the Staybridge Suites Syracuse/Liverpool!
by A verified traveler from WASHINGTON
Posted 1 Oct 2024 on Travelocity
Comment from Hotel Management
2 Oct 2024 by Sandi Bridge - Customer Service, Hotel Management
We are delighted that you enjoyed your stay! We hope to see you again. Thank you for choosing the Staybridge Suites Syracuse/Liverpool.
