Ratings based on 994 Verified Reviews

3.5 out of 5
73% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Widnes

Posted 19 Nov 2024
Very dated for 2024
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Wouldn’t book a lower floor as like to see out
3 out of 5
by A verified traveler

Posted 1 Nov 2024
It was pleasant but building was still in progress but was sited in a central part of lords St. The evening meal was very reasonable for 3 course
3 out of 5
by A verified traveler

Posted 30 Sep 2024
Hotel was comfy and clean, staff nice and polite, manager out spoken and in the wrong. entertainment average, first night food average second night poor. Drink prices good for a hotel.
4 out of 5
by A verified traveler

Posted 26 Aug 2024
I enjoyed our 3 night stay.The checkin was good.The Hotel staff were excellent.our room was very nice.The only Downside to our room was the door to next door made The sound from next door very loud as if they were in the same room.But overall I would stay here again.
5 out of 5
by A verified traveler

Posted 17 Aug 2024
A majestic building
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 12 Aug 2024 on Hotels
The room was big clean and looked like it had been recently refurbed. It was also quiet considering there was a wedding on so it was very busy. We stayed two weekends in a row and found the service to be excellent. Debbie on reception needs a big shout because she checked us in both weekends and was polite patient and friendly even though she was on her own and busy. Love the idea it is dog friendly because even though we havent a dog of our own my brother was able to bring his dog along to stay aswell
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2024
5 out of 5
by A verified traveler

Posted 7 Aug 2024
We were accommodated in a suite which was more than Enough room. Had live music in the evening too which was good to pass the time. Only downside was the signal for mobile reception and data and had to purchase WiFi.