Ratings based on 997 Verified Reviews

3.5 out of 5
73% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Widnes

Posted 19 Nov 2024
Very dated for 2024
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Wouldn’t book a lower floor as like to see out
3 out of 5
by A verified traveler

Posted 1 Nov 2024
It was pleasant but building was still in progress but was sited in a central part of lords St. The evening meal was very reasonable for 3 course
3 out of 5
by A verified traveler

Posted 30 Sep 2024
Hotel was comfy and clean, staff nice and polite, manager out spoken and in the wrong. entertainment average, first night food average second night poor. Drink prices good for a hotel.
4 out of 5
by A verified traveler

Posted 23 Sep 2024 on Hotels
We have stayed here every year for the last 5 years and always enjoy it. However, this year there was no decaffeinated coffee available in the room and I am unable to have caffeine for medical reasons. We stayed Friday and Saturday nights and asked for the coffee but were told to come back to reception later twice. We were then told at about 11pm on Saturday night that the hotel doesn’t have any at the moment. I was a little disappointed with the amount of time it took to be told this. Other than that everything was good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 26 Aug 2024
I enjoyed our 3 night stay.The checkin was good.The Hotel staff were excellent.our room was very nice.The only Downside to our room was the door to next door made The sound from next door very loud as if they were in the same room.But overall I would stay here again.
5 out of 5
by A verified traveler

Great

Posted 25 Aug 2024 on Hotels