Ratings based on 985 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 11 Sep 2023
by A verified traveler
Posted 31 Jul 2023
Great location, friendly staff, just a relaxed atmosphere and easy place to stay.
by A verified traveler
A welcoming hotel near Lime Street station
Posted 23 Jul 2023 on HotelsI came up to Liverpool for a few days for the golf and this hotel was perfect for me. Don’t judge a book by its cover because inside it’s a comfortable and welcoming place to stay. Everyday when I was out, the staff would change the towels and was always on top of the cleaning. The free continental breakfast was great which filled me until lunchtime. If you are looking for a affordable place to stay In Liverpool next to Lime Street station, then this hotel is for you.
by A verified traveler
Cheap but not worth it
Posted 19 Jul 2023 on HotelsHad to pay with cash (seems to be a recurring thing reading other reviews). Hotel is quite run down, especially the bathroom. Moldy and partially broken shower.
No shampoo, only body wash. Ok continental breakfast
Comment from Hotel Management
22 Jul 2023 by Linda, Hotel Management
Thank you for your review. Our card machine is a WiFi machine and if the broadband signal drops it will not work we are sorry if this is an inconvenience. We are currently refurbishing the bedrooms with 55 to do this will take some time. We are only a 2* hotel so extra touches like the shower gel are not to be expected, the breakfast is complimentary .
by A verified traveler
Posted 3 Jul 2023 on Hotels
by A verified traveler
Posted 3 Jul 2023
Hotel staff excellent and although we arrived prior to check in we were allowed straight into rooms.Pricing of hotel (£84) for a Saturday is about right for this standard of hotel.
No negatives about hotel.
by A verified traveler
Excellent hotel
Posted 26 Jun 2023 on HotelsPerfect location, guy on reception was very friendly and accomodating. All staff were very happy and polite. Definitely hope to stay again
by A verified traveler
Posted 3 Jun 2023
The Nelson Hotel was perfectly located for us; minutes from Lime Street station, a short walk to the bus station, a short walk to the docks, plenty of restaurants and pubs in the area. The Walker Gallery and a Theatre are a stones throw away too.
The staff at the hotel were all really friendly and helpful and we were made to feel very welcome. The room was clean and the beds comfortable.
Breakfast was included - tea & coffee, fruit juice, toast, crumpets, yogurts, pre packed pastries, slices of ham and cheese and fruit. No cooked breakfast but I did see hard boiled eggs one morning. Fine for us.
The hotel is quite tired looking from the outside and on the stairs and in the hallways but that wasn’t a problem for us.
This is a budget hotel and it ticked the boxes.
Would I stay again? Yes.
