10/10 Excellent
Richard
Jun 2, 2025
Liked: Cleanliness, staff & service, room comfort
Richard
Stayed 1 night in Jun 2025
Lock & Key Hotel
4.0 star property
Stylish relaxation awaits at this upscale Liverpool hotel near Royal Albert Dock, with friendly staff, quality food, and exceptional service.
Choose dates to view prices
Photo gallery for Lock & Key Hotel
Lock & Key Hotel sits in Liverpool's heart, welcoming guests with its coffee shop, bar and restaurant. The WiFi keeps everyone connected while concierge services enhance each stay. Past visitors consistently praise the staff for their helpfulness and warm hospitality.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Free WiFi
- Restaurant
- Bar
- Room service
- Housekeeping
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Spacious Double/Twin
Spacious Double/Twin
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Electric kettle
Laptop-compatible safe
Desk
- 23 sq m
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
View all photos for Cozy Double
Cozy Double
8.48.4 out of 10
Very good
7 reviews
(7 reviews)
Highlights
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Electric kettle
Laptop-compatible safe
Desk
- 15 sq m
- Sleeps 3
- 1 Double Bed
View all photos for Standard Double/Twin
Standard Double/Twin
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Electric kettle
Laptop-compatible safe
Desk
- 19 sq m
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
You may also like
Ad
Atlantic Tower Hotel Liverpool By Sunday
Liverpool
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
8.2 out of 10, Very Good, 1,002 reviews
8.2
Very Good
1,002 reviews
The price is P3,411
P3,411
P4,283 total
includes taxes & fees
Mar 30 - Mar 31
Ad
Aloft Liverpool
Liverpool City Centre
- Free WiFi
- Restaurant
- Air conditioning
- Gym
8.6 out of 10, Excellent, 1,000 reviews
8.6
Excellent
1,000 reviews
The price is P3,260
P3,260
P4,102 total
includes taxes & fees
Mar 22 - Mar 23
Ad
Hotel Indigo Liverpool City Centre by IHG
Liverpool City Centre
- Free WiFi
- Restaurant
- Air conditioning
- Gym
9.2 out of 10, Wonderful, 1,004 reviews
9.2
Wonderful
1,004 reviews
The price is P4,216
P4,216
P5,217 total
includes taxes & fees
Mar 22 - Mar 23
Ad
Novotel Liverpool Paddington Village
Edge Hill
- Free WiFi
- Restaurant
- Gym
- Breakfast available
9.4 out of 10, Exceptional, 1,224 reviews
9.4
Exceptional
1,224 reviews
The price is P4,422
P4,422
P5,497 total
includes taxes & fees
Apr 5 - Apr 6
Ad
The Halyard Liverpool, Vignette Collection by IHG
Ropewalks
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
9.6 out of 10, Exceptional, 640 reviews
9.6
Exceptional
640 reviews
The price is P4,677
P4,677
P6,197 total
includes taxes & fees
Apr 5 - Apr 6
Ad
Staybridge Suites Liverpool by IHG
The Docks
- Breakfast included
- Free WiFi
- Air conditioning
- Gym
9.4 out of 10, Exceptional, 1,003 reviews
9.4
Exceptional
1,003 reviews
The price is P4,084
P4,084
P5,090 total
includes taxes & fees
Mar 29 - Mar 30
Ad
Crowne Plaza Liverpool City Centre by IHG
The Docks
- Pool
- Hot tub
- Kids pool
- Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
9.2
Wonderful
1,000 reviews
The price is P5,533
P5,533
P6,829 total
includes taxes & fees
Apr 5 - Apr 6
Ad
Holiday Inn Express Liverpool Central by IHG
Ropewalks
- Breakfast included
- Pet friendly
- Free WiFi
- Restaurant
9.2 out of 10, Wonderful, 645 reviews
9.2
Wonderful
645 reviews
The price is P3,557
P3,557
P4,458 total
includes taxes & fees
Mar 22 - Mar 23
Ad
Holiday Inn Express Albert Dock by IHG
The Docks
- Breakfast included
- Free WiFi
- Restaurant
- Business services
9.2 out of 10, Wonderful, 1,001 reviews
9.2
Wonderful
1,001 reviews
The price is P3,557
P3,557
P4,458 total
includes taxes & fees
Mar 22 - Mar 23
Ad
Waterfront Southport Hotel
Southport
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
9.0 out of 10, Wonderful, 1,002 reviews
9.0
Wonderful
1,002 reviews
The price is P4,591
P4,591
P5,509 total
includes taxes & fees
Apr 12 - Apr 13
Sign in to view eligible discounts and perks. More rewards for more adventures!
About the neighborhood
Located in Ropewalks, a neighborhood in Liverpool, Lock & Key Hotel is in a shopping district and near a train station. Liverpool ONE and Cheshire Oaks Designer Outlet are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game while in town? See what's going on at Anfield Stadium, or consider a night out at The Devonshire. Visit our Liverpool travel guide
15-17 Duke Street, Liverpool, England, L1 5AP
What's nearby
Liverpool ONE2 min walk - 0.2 km
Royal Albert Dock7 min walk - 0.7 km
Cavern Club8 min walk - 0.7 km
M&S Bank Arena9 min walk - 0.8 km
The Beatles Story Museum9 min walk - 0.8 km
Getting around
- Liverpool Central Station7 min walk
- John Lennon Airport (LPL)16 min drive
Restaurants
- Thoughtfully Cafe4 min walk
- Pocket Cafe Bar4 min walk
- Clockworks1 min walk
- ZAAD Restaurant&Cafe1 min walk
- Salt House Tapas Liverpool3 min walk
About this property
Lock & Key Hotel
Upscale hotel near Royal Albert Dock
Located close to Liverpool ONE and Cavern Club, Lock & Key Hotel provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
- Cooked-to-order breakfast (surcharge), a front-desk safe, and luggage storage
- Smoke-free premises and concierge services
- Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Lock & Key Hotel boast comforts such as premium bedding and laptop-compatible safes, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- Electric kettles, heating, and daily housekeeping
Similar properties
The Liner Hotel
The Liner Hotel
Knowledge Quarter
- Parking included
- Free WiFi
- Restaurant
- Breakfast available
9.0 out of 10, Wonderful, 1,851 reviews
9.0
Wonderful
1,851 reviews
The price is P3,807
P3,807
P4,758 total
includes taxes & fees
Apr 6 - Apr 7
Adelphi Hotel
Adelphi Hotel
Knowledge Quarter
- Pet friendly
- Free WiFi
- Restaurant
- Breakfast available
7.0 out of 10, Good, 1,888 reviews
7.0
Good
1,888 reviews
The price is P3,425
P3,425
P4,300 total
includes taxes & fees
Mar 19 - Mar 20
Delta Hotels by Marriott Liverpool City Centre
Delta Hotels by Marriott Liverpool City Centre
Liverpool City Centre
- Free WiFi
- Restaurant
- Gym
- Breakfast available
8.8 out of 10, Excellent, 1,004 reviews
8.8
Excellent
1,004 reviews
The price is P4,624
P4,624
P5,738 total
includes taxes & fees
Mar 19 - Mar 20
Hotel Indigo Liverpool City Centre by IHG
Hotel Indigo Liverpool City Centre by IHG
Liverpool City Centre
- Free WiFi
- Restaurant
- Air conditioning
- Gym
9.2 out of 10, Wonderful, 1,004 reviews
9.2
Wonderful
1,004 reviews
The price is P4,216
P4,216
P5,217 total
includes taxes & fees
Mar 22 - Mar 23
Hard Days Night Hotel Liverpool
Hard Days Night Hotel Liverpool
Liverpool City Centre
- Free WiFi
- Restaurant
- Breakfast available
- Business services
8.6 out of 10, Excellent, 1,552 reviews
8.6
Excellent
1,552 reviews
The price is P4,501
P4,501
P5,591 total
includes taxes & fees
Mar 23 - Mar 24
The Resident Liverpool
The Resident Liverpool
Liverpool City Centre
- Free WiFi
- Air conditioning
- Laundry
- Housekeeping
9.8 out of 10, Exceptional, 1,546 reviews
9.8
Exceptional
1,546 reviews
The price is P2,945
P2,945
P3,724 total
includes taxes & fees
Apr 6 - Apr 7
Citadines City Centre Liverpool
Citadines City Centre Liverpool
Liverpool City Centre
- Free WiFi
- Air conditioning
- Laundry
- Gym
9.4 out of 10, Exceptional, 1,167 reviews
9.4
Exceptional
1,167 reviews
The price is P4,347
P4,347
P5,406 total
includes taxes & fees
Mar 23 - Mar 24
Ibis Liverpool Centre Albert Dock – Liverpool One
Ibis Liverpool Centre Albert Dock – Liverpool One
Baltic Triangle
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
8.2 out of 10, Very Good, 1,002 reviews
8.2
Very Good
1,002 reviews
The price is P2,697
P2,697
P3,426 total
includes taxes & fees
Mar 23 - Mar 24
Holiday Inn Express Liverpool Central by IHG
Holiday Inn Express Liverpool Central by IHG
Ropewalks
- Breakfast included
- Pet friendly
- Free WiFi
- Restaurant
9.2 out of 10, Wonderful, 645 reviews
9.2
Wonderful
645 reviews
The price is P3,557
P3,557
P4,458 total
includes taxes & fees
Mar 22 - Mar 23
Sir Thomas Hotel
Sir Thomas Hotel
Liverpool City Centre
- Free WiFi
- Restaurant
- Breakfast available
- Business services
8.0 out of 10, Very Good, 1,004 reviews
8.0
Very Good
1,004 reviews
The price is P3,681
P3,681
P4,418 total
includes taxes & fees
Apr 1 - Apr 2
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking; reservations required
- Offsite parking; reservations required
Food and drink
- Cooked-to-order breakfast available for a fee: GBP 10 for adults and GBP 10 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Conveniences
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
Accessibility
- No elevator
More
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Towels provided
Entertainment
- 40-inch smart TV
Food and drink
- Electric kettle
- Late-night room service
More
- Desk
- Heating
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
- Fee for cooked-to-order breakfast: approximately GBP 10 for adults and GBP 10 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool
Frequently asked questions
Is Lock & Key Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
There is free parking nearby.
What time is check-in at Lock & Key Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Lock & Key Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Lock & Key Hotel located?
Located in Ropewalks, this hotel is within a 10-minute walk of Liverpool ONE, Cavern Club, and Royal Albert Dock. The Beatles Story Museum and Liverpool Pier Head Ferry Terminal are also within 1 mi (2 km). Liverpool Central Station is 7 minutes by foot and Liverpool James Street Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.
Reviews
Lock & Key Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 199 out of 301 reviews
10 - Excellent
199
Rating 8 - Good. 63 out of 301 reviews
8 - Good
63
Rating 6 - Okay. 26 out of 301 reviews
6 - Okay
26
Rating 4 - Poor. 9 out of 301 reviews
4 - Poor
9
Rating 2 - Terrible. 4 out of 301 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Rachel
Dec 6, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay, very central and nice for a little get away x
Rachel
Stayed 2 nights in Dec 2023
10/10 Excellent
Susie
Feb 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic hotel. Staff were so friendly, the room was beautiful, location was perfect. Can’t recommend enough.
Susie
Stayed 1 night in Feb 2025
10/10 Excellent
Carly
Nov 26, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and welcoming and really makes the hotel comfortable. Great location and a relaxed atmosphere.
Carly
Stayed 3 nights in Nov 2023
10/10 Excellent
Lewis
Mar 4, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
Lewis
Stayed 3 nights in Mar 2024
10/10 Excellent
Simon
Feb 6, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly hotel. Would happily stay again.
Simon
Stayed 2 nights in Jan 2024
10/10 Excellent
Karl
Mar 30, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky little room.
Perfect location.
Karl
Stayed 1 night in Mar 2025
10/10 Excellent
Lauren
Dec 2, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, plenty of parking available within short distances. Room was cute, good for a place to stay after a night out.
Lauren
Stayed 1 night in Nov 2024
10/10 Excellent
Andrew
Mar 14, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cracking hotel for the money!
A goo location but maybe noisy at the weekend due to proximity of night life.
Andrew
Stayed 1 night in Mar 2025
10/10 Excellent
Maria
Nov 27, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect location for city centre, less than 5 minute was to John Lewis.
Always a warm welcome and perfect breakfast.
Maria
Stayed 1 night in Nov 2024
8/10 Good
Pete
Aug 31, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Lovely hotel and staff. Rooms were comfy and clean. Great location.
Pete
Stayed 1 night in Aug 2023
8/10 Good
Verified traveler
Feb 4, 2025
Liked: Cleanliness, staff & service, room comfort
Cosy hotel in excellent central Liverpool location
Cosy hotel in excellent location for central Liverpool. The staff were really helpful and welcoming, the room was comfortable but the shower wasn't very powerful and tended to leak out of the shower base which could get annoying if staying longer than a couple of days.
Verified traveler
Stayed 2 nights in Feb 2025
10/10 Excellent
Tom
Apr 16, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
Tom
Stayed 1 night in Apr 2024
10/10 Excellent
Maureen
Apr 1, 2024
Great location
We had a two night stay in this hotel , it was all really nice, a lovely cosy bar and so close to everything, staff were lovely , I would not hesitate to stay here again if I was to return to Liverpool which hopefully I will 🙏
Maureen
Stayed 3 nights in Mar 2024
8/10 Good
Mary
Mar 5, 2025
Very welcoming staff. Room very clean and fresh but felt a little tired. Would not hesitate to recommend for a wee short break. Central so very handy for our Liverpool visit.
Mary
Stayed 1 night in Mar 2025
10/10 Excellent
Marcus
Feb 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, the lady on reception was nice and welcoming when we arrived. The room was modern and easy to relax in, we just couldn't get the heating on but the lady on reception was amazing again and provided a portable heater. The beds are very comfortable and overall we had a great stay :)
Marcus
Stayed 2 nights in Feb 2025
10/10 Excellent
Stephen
Nov 15, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel . Nice breakfast and helpful friendly staff. Would recommend and will return
Stephen
Stayed 1 night in Nov 2023
10/10 Excellent
nicola
Sep 4, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely staff. The breakfast was great , good produce.
All in all a lovely weekend
nicola
Stayed 2 nights in Sep 2023
10/10 Excellent
Rachel
Sep 11, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a central location. Staff were very friendly and helpful, especially Áine! Would highly recommend!
Rachel
10/10 Excellent
Stuart
Sep 18, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will love it!
A lovely hotel and the team there was supportive and attentive. Really friendly atmosphere from the moment we arrived.
Stuart
Stayed 1 night in Sep 2023
10/10 Excellent
Emily
Feb 19, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a good location right near L1
Lovely staff, clean room and good bar. I would definitely recommend!
Emily
Stayed 1 night in Feb 2024
10/10 Excellent
Andrew
Mar 9, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Andrew
Stayed 3 nights in Mar 2024
10/10 Excellent
Virginia
Nov 20, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with amazing staff
Beautiful boutique hotel. The room was amazing and the staff couldn’t have done more for us and were so helpful. Can highly recommend. Breakfast was excellent 👍
Virginia
Stayed 1 night in Nov 2023
10/10 Excellent
Andrew
Feb 24, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent independent hotel in a prime location
Saturday stay in Liverpool - great loactaion, clean and friendly staff.
Highly recommend staying - Q Park parking with 20% off if you book in advance.
We will return!!
Andrew
Stayed 1 night in Feb 2024
10/10 Excellent
Louise
Sep 13, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely boutique hotel. Centrally located. Kind and friendly staff. Clean and everything you needed.
Louise
Stayed 2 nights in Sep 2023