Ratings based on 946 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Would ask for a room further away from the waste pick up. We were woken up before 4am both mornings from waste disposal collections!
Comment from Hotel Management
17 Dec 2024 by Camila, Hotel Management
Hi Ruth, thank you for taking the time to share your feedback with us. We sincerely apologize for the disturbance you experienced due to the waste collection during your stay. We understand how important a good night's sleep is, and we appreciate you bringing this to our attention.Your suggestion for a room further away from the waste pickup area is valuable, and we will certainly take it into consideration for future guests. We are committed to improving our guests' experiences, and your feedback helps us achieve that.We hope to have the opportunity to welcome you back in the future, where we can provide you with a more restful stay.
by A verified traveler from San Antonio
Posted 11 Dec 2024
2 blocks away from all the action in Liverpool. Well kept hotel with helpful staff.
Comment from Hotel Management
11 Dec 2024 by Camila, Hotel Management
Hi Jaime! Thank you so much for taking the time to leave us a positive review.
by A verified traveler from Winnetka
Posted 7 Dec 2024
Great location. Well maintained property. Friendly staff.
Comment from Hotel Management
7 Dec 2024 by Eleanor , Hotel Management
Good Evening Selwyn, Thank you so much for your review! I'm so glad you enjoyed the central location, and that the staff were a highlight for the trip. We hope to welcome you back again soon!Kind Regards, Eleanor
by A verified traveler
Posted 6 Dec 2024
The highlight of the hotel was the lovely staff,
Went above and beyond to make our stay perfect, Camilla was so friendly and helpful!
Comment from Hotel Management
6 Dec 2024 by Rebecca , Hotel Management
Hi Vicky,Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL.It is so lovely to hear that one of the highlights of your stay was the staff, we do feel like we have a great team and it is wonderful to know you felt the same. Camila is going to be so happy when she hears your comments. I do hope you will allow us to serve you again in the future.Again, thank you for choosing Hotel Indigo.
by A verified traveler
Posted 6 Dec 2024
Superb front of desk with a fab attitude. Room service was the only let down
Comment from Hotel Management
6 Dec 2024 by Rebecca , Hotel Management
Hi James,Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL.It is great that you found the attitude of our front desk staff to be fab, it is great to hear. We love to hear all types of feedback, and I will make sure to pass over your comments regarding the room service to help better improve this service for the future. I do hope you will allow us to serve you again in the future.Again, thank you for choosing Hotel Indigo.
by A verified traveler from Glenburn
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Bradley, Hotel Management
Hello David, thank you so much for the positive review. We hope to have you back!
by A verified traveler
Posted 29 Nov 2024
Great location to walk to L1. Staff were friendly and helpful. Room was small but clean and comfortable
Comment from Hotel Management
29 Nov 2024 by Camila, Hotel Management
Hello Theresa, thank you for your kind review! We're thrilled to hear that you enjoyed our great location and found our staff friendly and helpful. It's wonderful to know that you found your room clean and comfortable, even if it was a bit small. We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 28 Nov 2024
Great place
Comment from Hotel Management
29 Nov 2024 by Bradley, Hotel Management
Thank you for taking the time to tell us about your stay with us at Hotel Indigo Liverpool. I am glad to hear you liked the location of our hotel. I hope we have the chance to serve you again in the future. Kind Regards, Bradley
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Rebecca , Hotel Management
Dear Irina, Thank you for taking the time to tell us about your experience at Hotel Indigo LIVERPOOL.I am delighted to hear you had a great stay at the hotel and that you gave your stay a 4/5. I do hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 16 Nov 2024
Right in the middle of leeds
Comment from Hotel Management
17 Nov 2024 by Rebecca , Hotel Management
Hello Iain,Thank you for your 4/5 review!It is great to see you had a great time, and that you found the location ideal. Thank you again and we hope to welcome you back again soon!Kind Regards,
