Ratings based on 966 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 22 Nov 2024
Very substandard Hilton, dirty room, poor customer service and old facilities.
Avoid and book another hotel nearby.
by A verified traveler
Posted 20 Nov 2024
The staff parked my car outside without any fuss or drama and were extremely helpful.
by A verified traveler
Posted 8 Nov 2024
Some reception staff very nice and helpful. Bar manager helpfully. Bar staff get wrong drinks. Room room service was a joke.
by A verified traveler
Posted 3 Nov 2024
Two night business trip.
The heating did not work in my room. Moved to a second room on the same floor, unfortunately, the heating did not work in this room. Eventually, around 11pm moved to a third room on the sixth floor where the heating did work.
No offer of a partial refund for the disruption caused.
Inconsistent charging policy for breakfast in the room.
Day One: Breakfast £12 plus £3.50 tray charge.
Day Two: Breakfast £12 plus £6 delivery charge and £3.50 tray charge.
by A verified traveler
Posted 28 Oct 2024
Overall very good property however they incorrectly charged me £42 extra for no apparent reason and when I asked the staff they apologised and dealt with it well but I wonder if I would of ever been refunded if I didn’t realise the money being took
by A verified traveler
Posted 24 Oct 2024
Fantastic
by A verified traveler
Posted 22 Oct 2024
Expected better from the Hilton Brand
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Great hotel very central to everything
