Ratings based on 148 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2020 on Hotels
Comment from Hotel Management
18 Oct 2020 by Sean, Hotel Management
Hi David,
You have left no comments on why you have rated us so low.
If you would like to talk about it please get in touch.
by A verified traveler
Posted 16 Sep 2020 on Hotels
Comment from Hotel Management
18 Oct 2020 by Sean, Hotel Management
Hi Anonymous,
You have not left any comments on why you have left us a low review.
If you would like to discuss this please get in touch.
by A verified traveler
Posted 15 Sep 2020
Front office manager Nicky very helpful and attentive to customer needs. I have stayed at Dream numerous times and
Comment from Hotel Management
18 Oct 2020 by Sean, Hotel Management
Thank you for your amazing feedback. See you again.
by A verified traveler
Posted 4 Sep 2020 on Hotels
Comment from Hotel Management
18 Oct 2020 by Sean, Hotel Management
Hi Matthew.
You have not left us any comments on why you have left us a low score.
If you would like to discuss this matter please get in touch.
by A verified traveler
Posted 7 Aug 2020 on Hotels
Comment from Hotel Management
19 Aug 2020 by Miles - Front Desk Supervisor, Hotel Management
Thank you very much for your review. We hope you stay with us again on your next visit.
by A verified traveler
Posted 14 Jul 2020 on Hotels
Comment from Hotel Management
19 Aug 2020 by Miles - Front Desk Supervisor, Hotel Management
Thank you very much for your review. We hope you stay with us again on your next visit.
by A verified traveler
Posted 25 Jun 2020 on Hotels
Comment from Hotel Management
19 Aug 2020 by Miles - Front Desk Supervisor, Hotel Management
Thank you very much for your review. We hope you stay with us again on your next visit.
by A verified traveler
iverpoil
Posted 21 Jun 2020 on HotelsArrived at their apartments to sit there for more than an hour and wait for the apartment to get cleaned after coming inside the apartment the apartment stunk of fish and after you use the sink it’s stunk of sewers?Where we was waiting for the room to get finished we was screamed at by homeless people outside? We asked for a two bedroom apartment one of the bedroom didn’t even have doors on it? But apart from that it was okay very good location.
Comment from Hotel Management
19 Aug 2020 by Miles - Front Desk Supervisor, Hotel Management
Please accept our apologies regarding your stay. We have moved buildings and we are no longer next to the Moorfields Station and there foot traffic. We hope we could entice you to stay with again again in our new building at Silkhouse Court on your next visit.
by A verified traveler
Posted 26 Mar 2020 on Hotels
by A verified traveler
3 day stay at DReam Water Street
Posted 27 Feb 2020 on HotelsApartment was really nice and clean and well situated for everything we wanted to do.
Only problems we had were; no instructions for the hob (which locked itself!) and it took talking to 2 people before we got that resolved;towel rail in bathroom didn't work which we didn't get resolved. Minor problems though which would not stop us staying there again.
Reception is not manned till 11.30am so if planning to leave luggage when checking out be aware of that.
